Job title: Assistant Product Manager
Ensure income targets are met for Retail Asset products through establishing and implementing the local/regional product pricing strategy.
Identifying opportunities for new Asset product development and enhancement in line with the in-country
Retail strategy. Ensure that the Product Assistant (If any) completes the product research,own the product development and implementation process in-country.
Participate actively in the ALCO (Asset and Liability Committee), advising on the most appropriate interest rate strategy for each product, covering balance sheet and income impacts.
Contribute ideas for alternative product strategies to manage the Asset Book.
Continuously review the local basis for customer segmentation and recommend suitable product activity to target and sustain viable and profitable segments in line with the stated Retail strategy in country.
Monitor and provide feedback to Africa Retail Management on local competitor product activity and pricing.
Review local product legal and regulatory assessments completed by the Product Assistant.
Prepare product income analysis and present to the local Retail Management Committee and Africa Product team.
Interact with the Head of Direct Sales, Proposition Heads and Area and Regional Managers in the Branch network to provide input into sales strategies.
Review a customer satisfaction surveys to identify product issues. Create action plans and implement changes to address such issues.
Provide input to the Sales Campaign Manager during the development of product-specific sales campaigns.
Build relationships with internal service providers including Marketing, Communications and Operations and ensure that service level agreements are implemented and maintained where appropriate
.Governance and control
Review monthly tariff reports prepared by the Product Managers with particular focus on errors and deviations. Ensure action plans are implemented to address such issues.
Review notices for submission to local government, regulators and customers prior to their distribution.
Liaise with the COO areas on any major processing issues directly linked with the product design or the channels through which the products are distributed.
Ensure that Assets products comply with all Barclays policies and procedures, including Health and Safety, by conducting regular checks/reviews on the subject.
Own and manage the business continuity management plan for the Asset Products. Ensure that bi-annual tests take place and that any failures are reported.
Report incidents or risk events on the bank’s OPUS system as required and ensure that proper escalation takes place.
Ensure that Assets product abide by required project governance standards for implementation of new products or launch of new distribution channels.
Agree targets and take accountability for the overall achievement of performance objectives for the
Assets Product of:
Risk and rigor management
Risk and Control Objective
In the event of major issues in the business unit, act as crisis coordinator and allocate tasks to the crisis teams.
Review the risk and compliance profiles of the business unit on a regular basis and provide consultative support to the Managing Director on changes that are required to rebalance risk and reward where required.
Understanding of own role in the end to end processes in which you play a part, including applicable risks and controls.
Adhere to banks policies and procedures applicable to own role, demonstrating sound judgment and responsible risk management.
Keep up to date on all regulatory changes and have the ability to articulate the impact to the Business, be well informed on the industry thinking.
All mandatory training completed to deadline.
Technical Skills / Competencies
Communication skills (verbal and written)
Strong analytical and numerical skills for calculation of statistics needed in performance tracking
Basic project management skills
Good PC skills
Good interpersonal and networking skills
Report writing skills
People management skills (performance development, coaching, team building)
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