Billing Administrator: Postpaid Billing at Vodacom Tanzania

Billing Administrator: Postpaid Billing at Vodacom Tanzania
Role purpose:

• PostPaid System Administration & Support
• TAP File Administration
• Bill Run & Bill Printing
• Systems Change Management and general Maintenance
• Provide Internal Business Support
• Supply SLA Management
• System Security Compliance Management

Key accountabilities and decision ownership

• Daily checks on files collected and distributed to the PostPaid billing system, checking for data completeness and accuracy of the BillRun, checking rating charges. Identifying, prioritizing, investigating & analysing PostPaid billing issues and monitoring the issues that need to be fixed up to their closure and Proposing measures to be implemented to avoid re-occurrence of any issue.
• Verify the completeness of TAP files collection & distribution, processing and accuracy of TAP rates and Liaise with clearing house on all issues relating to TAP files.
• Verifying the accuracy of data before BillRun, perform BillRun and posting to financial systems, checking invoice/statement/Itemised bill layout.
• Manage PostPaid and roaming tariffs and Support Systems development & documentation as per Design & Development methodology.
• Provide Billing Systems user support, Maintaining inter-departmental SLAs and Maintaining Departmental Procedures.