Job Overview
Billing Coordinator
Dar es Salaam
DHL
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post.
Extract, review, and assess raw data from IBS for rated shipments that are due invoicing every week.
Work closely with IT to ensure that there are no defects with EFD reporting and printing in invoices – along with ensuring a smooth weekly billing run.
Support to ensure that all account opening procedures are compiled as per the credit policy, this will include:
Signed Customer Contracts
Supporting paperwork i.e. legal documents
Credit references checks
Ensure that all IBS-related invoices comply with the relevant country laws and regulations
Timely review and manage accurate customer information in CMD – database.
Identify, report any possible tariff defects and adopt global country applicable surcharges to enhance maximum country revenue.
Work closely with shared service centers to
Ensure that all shipments are billed
All sanctioned shipments are accurately reported as per the global guideline manual
Work closely with the management and commercial department – to report, and project revenue data weekly and monthly.
Manage top-line revenue by ensuring accurate billing with minimal errors.
Handle customer queries, and correct billing errors through credit notes, while managing customer query turnaround time (TAT) within 3 days.
Support for internal and external audits.
Perform and report any other tasks as may be guided by the line manager.
Education and Experience
Holder of Bachelor Degree in Accounting / Finance
Goal and deadline driven
High Level of integrity
Willingness to learn and adapt their experience to a dynamic environment.
Ability to work in a team.
Competent user of the Microsoft Excel Functions
Good oral & written communication skills both in English and Kiswahili.
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