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Branch Manager at United Bank for Africa (UBA)

by Udahiliportaldaily
Reading Time: 2 mins read
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POSITION: Branch Manager

Location: Dar es Salaam

QUALIFICATION & EXPERIENCE

  • Bachelor Degree or equivalent in any discipline
  • Minimum experience – seven (7) years’ experience in retail banking.

KEY PERFORMANCE INDICATORS

  • Product penetration
  • Implementation of business and development plan
  • Growth of remittance revenue
  • Customer services

Knowledge

  • Good Knowledge and understanding of banking operations
  • Good Products Knowledge
  • Good understanding of Customer Services
  • Good understanding of the operational, credit and regulatory risks facing the business
  • Good Control Sense

Skill/Competencies

  • General Managerial/ Administration
  • Team building/Conflict

Management

  • Organization /Coordination skills
  • Good Communication Skills (oral and written)
  • Good Interpersonal Skill
  • Strong Personality / Firm & Assertive
  • Capacity to manage and absorb pressure
  • Supervisory skills

ROLES & RESPONSIBILITIES

Business Growth

  • Entrench growth by market dominance and market share multiplication
  • Ensure that the overall budget of the Business Office is met and surpassed
  • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
  • Network with all potential clients in all relevant categories of own locality.

Profitability Management

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  • Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability.
  • Driving through the business segments within the branch to ensure maximization of coverage in own locality.
  • Develop and manage strategies to increase the share of wallet of all types of customers within own locality.

Branch Operations & Leadership

  • Own responsibility for the Business Office – Market Facing &
    Customer Service functions.
  • Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch.
  • Responsible for brand and ambience management within the
    branch.

ROLES & RESPONSIBILITIES

  • Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
  • Direct and coach the branch team while instituting and driving a learning culture within the branch.

HOW TO APPLY:

Qualified candidates MUST send their CV & Cover Letter attached with all academic certificates.

All applications MUST be sent electronically through: Email: recruitment.tanzania@ubagroup.com
Email subject: BRANCH MANAGER : MAY , 2023.

DEADLINE: 7th MAY

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Only shortlisted candidates will be contacted.

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