Job Overview
Branch Manager
Mbeya
Old Mutual
Job Description
The focus of this role is to develop and grow the business by driving a good relationship between clients, agents and brokers in a manner that ensures achievement of set business targets
Direct and control the branch team to ensure that they are appropriately motivated and aligned so as to achieve company’s objectives.
Raise the company’s profile and enhancing its visibility by positioning it strategically in the Industry through
Brand Positioning and Brand Building
Develop effective marketing strategy by creating a sustainable and comprehensive sales and marketing plan.
Analyze customer research, current market conditions and competitor information.
Monitor, review and report on all marketing activity and outcomes.
Design and execute innovative marketing strategy.
Establish innovative processes to manage existing customer expectations.
Ensure a standardized service to all customers.
Growing the company’s portfolio through mining of new and existing clients.
Facilitation in product development.
Facilitation in recruitment, training and development of a robust sales team.
Reviewing attrition and assisting in designing retention strategies.
Maintaining effective communication by establishing healthy PR with customers, management, internal departments in accordance with corporate strategy.
Handle quotations based on proposals and requests to source business and satisfy customers.
Follow up on quotations to close business and to get feedback.
Daily servicing of clients to nurture the relationship between the company and our customers.
Follow up on renewals to retain business.
Conduct market intelligence to get information.
Provide support services and training to agents.
Public Relations – adverts, entertaining media houses to keep clients happy.
Premium collections
Underwriting, claims follow up
Demonstrated exemplary behavior and conduct in performance of duties
Skills
Analytical Thinking, Brand Positioning, Communication, Customer Follow-Ups, Managing Sales Teams, Marketing Activities, Marketing Strategies, Strategic Objectives, Sustainability
Education
Bachelors Degree (B): Insurance (Required), Bachelors Degree (B): Marketing (Required)
Closing Date 29 June 2022
