DCB Commercial Bank was formed following an outcry of Dar es Salaam
residents on the lack of capital as the major obstacle faced by micro
entrepreneurs in their effort to improve their businesses. The bank was
registered in 2001 as Dar es Salaam Community Bank Limited, the primary
objective being carrying out micro finance banking dedicated to
financing poverty alleviation programs. The Bank of Tanzania granted a
banking license in 2002 to carry out banking business as a Regional Unit
In 2013, the bank uplifted its license from Regional Unit Bank to a
fully-fledged Commercial Bank. The bank has since then rebuilt its
presence in the market by reviewing and aligning its branch network to a
commercial set up, appropriately repositioning the existing branches and
opening the Dodoma branch in 2017. The entire five year transformation
exercise has seen DCB Commercial Bank PLC moving into a very competitive
and well established bank ready to serve its potential market niche in
the medium and long term basis.
The Bank is recruiting for the position of Chief Operations Officer to
manage its IT and Operations department.
Chief Operations Officer
The role reports directly into the Managing Director, a senior role in
the organization. The incumbent in the role will be responsible to
oversee the Information Technology(IT) and BackOffice Operations
demonstrating strong leadership in line with the values of the Bank. He
will be responsible to formulate the departmental strategies and
accountable for implementation.
The purpose of the role is to ensure smooth, efficient and convenient IT
and Back office operations to provide excellent support to the business.
Duties and Accountabilities
Provide strategical advise to management on technological solutions.
Identifying computerization requirements for the various
Units/Departments in the bank.
Presenting to the Management the technical solutions required for
approval and eventual recommendation to the Board of directors.
Recommending to the Management appropriate computer hardware and
software for adoption by the bank.
Reviewing the computer systems from time to time, with a view to
ensuring that they are compatible with the established polices and
Ensuring that back-up computer diskettes/tapes are kept in a safe
place, preferably in another bank.
Ensuring that the systems are efficient in supporting banking
Ensuring proper security of sensitive data.
Managing system downtime to maintain efficient and convenient
i/ Develops and reviews back office operations & IT policies and
procedures, controls and standards with a view to enable delivery
channels of various products meet customer expectations.
ii/ Providing cost effective control and governance of Information
Technology (IT) to ensure that IT systems are well managed to
support the business.
iii/ Ensures compliance with all relevant regulatory framework, Bank
operations policies, standards and guidelines.
iv/ Ensures that operational risks within branches are minimized and
systems and processes are in place to monitor and eliminate risks
across all areas of branch operations.
v/ Reviews manual and automated banking operations with a view to
ensuring that they are compatible with the established policies and
vi/ Coordinates closely cash management issues including liquidity for
banking operations purposes.
vii/ Coordinates the supervision of alternative channels operations and
viii/ Advises Risk Management Unit and business departments on policies
and procedures that need to be reviewed for the purpose of
minimizing risks and promoting operational efficiency.
ix/ Develops and reviews operational processes that will ensure proper,
adequate and safe maintenance of all branch banking transaction records
x/ Able to manage organizational level projects from planning to
xi/ Works with all Business departments and units to evaluate and
develop operational plans that effectively support the goals and
objectives of the business products and achievement of the overall
business objectives of the organization
xii/ Performs any other related duties as assigned by the managing director
Job Holder Specifications
A masters degree or a Bachelor degree in Information Technology
Any other degree in Finance or Banking will be an added advantage.
Highly experienced in IT systems and demonstrating knowledge in
innovative IT solutions.
Adequate knowledge of banking and back-office operations including
treasury back-office, clearing, reconciliation
Proven experience in senior management roles of not less than 5 years.
Excellent project management skills
Excellent communication and interpersonal skills
Strong leadership and management skills
Mode of Application:
Applications should include the following:
Application letter signed by the applicant clearly indicating
Professionally documented Curricullum Vitae
Name of 3 referees with detailed contacts
All interested applicants please submit your applications to:
The Chief Manager-Human Resource and Administration
Magomeni Mwembechai-DCB House
Dar es salaam
Or email to [email protected]
Deadline to receive applications is on the 28th of February 2019
Only shortlisted candidates will be contacted.