Consultant for Fundraising Backend
Job no: 510291
Position type: Consultancy
Location: South Africa
Division/Equivalent: Nairobi Regn’l(ESARO)
School/Unit: South Africa
Department/Office: Pretoria, South Africa
Categories: Private Fundraising and Partnerships, Consultancy
UNICEF works in 190 countries and territories to protect the rights of every child. UNICEF has spent 70 years working to improve the lives of children and their families. Defending children’s rights throughout their lives requires a global presence, aiming to produce results and understand their effects. UNICEF believes all children have a right to survive, thrive and fulfill their potential – to the benefit of a better world.
Background and Justification
UNICEF works on three key priorities in South Africa including Early Childhood Development, Results for Adolescents and Violence against children. These are in line with the priorities set by government in the National Development Plan. One key priority – Violence against Children is being applied to both ECD as well as adolescents. UNICEF recognizes that all children have the right to live free from emotional, physical or sexual violence. However, many children continue to experience violence, which leads to lasting physical, mental & emotional harm, whether the child is a direct victim or a witness. Children’s exposure to violence plays a role in transmitting violence from one generation to the next, perpetuating a vicious cycle that is difficult to break.
The focus on Early Childhood development plays a role in shaping health, education, social & economic outcomes for the duration of a child’s life. It also establishes a foundation for building human capital, since healthy & socially adjusted children are more likely to grow into adults who are socially & economically productive. During adolescence, girls & boys develop values & skills that can significantly influence their sense of well-being & development.
UNICEF South Africa Country Office (SACO) has been fundraising from the private sector for over 7 years. While fundraising has primarily been through corporate partnerships, the office is now making focused efforts to build its individual supporter base, primarily through pledge giving (individuals that donate by automated payments from bank transfers, usually on a monthly basis).
Pledge fundraising is a South Africa county office priority and a long-term solution to securing flexible resources for the country programme. Fundraising using telemarketing services has been one of the main driver of pledge acquisition for UNICEF globally as well as for SACO.
Following a detailed mapping of the private sector and the development of a resource mobilisation strategy in January 201, the team is active in recruiting individual donors. This requires ongoing activities in managing donor database, analysis of the data for improving results, and donor servicing on a regular basis.
Scope of Work
1. Goal and Objective: Under the general supervision of the Chief of Communication and Partnerships and direct supervision of Partnership Specialist, the consultant will support donor care and donor service activities including donor database management, donor saving, donor query resolutions, data analysis, etc.
2. Provide details/reference to AWP areas covered:
3. This covers aspects of the annual workplans where achieving donor acquisition and revenue generate through pledge fundraising.
4. Activities and Tasks: The specific tasks are:
5. Work relationships: The consultancy involves working closely with the Partnership Specialist on a day to day basis and with the Fundraising/Partnerships Manager, Finance Officer, Admin & Finance Specialist, and Communications Specialists on a regular basis6. Outputs/Deliverables:
(Estimated # of days or months)
Schedule of payment
Monthly report summarizing actions on all the specific tasks mentioned in the activities and tasks section of the TOR
Last day of the month
First week of following month
As outlined above linked with deliverables
Desired competencies, technical background and experience
Education: University degree from a recognized university. Exposure to Marketing, Business Administration, Advertising, Sales environment during degree will be given preference.
Experience: One year of experience. The candidates who have hands-on experience in servicing large number of individual donors/customers will be preferred.
- Proven skills in managing relationships with large number of donors/customers involving query resolution and response.
- Proficiency in Microsoft excel. Proven ability on data analysis.
- Ability to draft routine correspondence and donor communication material.
- Proven ability to effectively respond to donor/customer queries through letters, emails, telephone calls and personal visits.
- Knowledge of computer systems and applications, specifically applications like Donor Perfect and other Customer Data Management software.
- Administrative issues
Focal point: Partnership Specialist, Communication and Partnerships
- The contractor will work on computer(s) provided by the office.
- Local travel and airport transfers (where applicable) will be covered in accordance with UNICEF’s rules and tariffs.
- Flight costs will be covered at economy class rate as per UNICEF policies.
- Any air tickets for travel, will be authorized by and paid for by UNICEF directly, and will be for the attendance of meetings and workshops (if contractor is from outside Cape Town)
- The candidate selected will be governed by and subject to UNICEF’s General Terms and Conditions for individual contracts.
- As per UNICEF DFAM policy, payment is made against approved deliverables. No advance payment is allowed unless in exceptional circumstances against bank guarantee, subject to a maximum of 30 per cent of the total contract value in cases where advance purchases, for example for supplies or travel, may be necessary
How to Apply
Interested and qualified candidates are requested to submit their application to the following link: https://www.unicef.org/about/employ/?job=510291 by 2 February 2018.
This notice will also appear on http://www.unicef.org/about/employ/, http://www.unicef.org/southafrica, UN Job List, UN Jobs.
Please indicate your ability, availability and daily/monthly rate (in ZAR) to undertake the terms of reference above (including admin cost if applicable).
Applications submitted without a fee rate will not be considered.
We invite you to watch a short video on the system on how to apply: https://www.youtube.com/watch?v=ePgDIQ9RVYs&feature=youtu.be
If you have not been contacted within 1.5 months of the closing date please accept that your application was unsuccessful. Regret emails will be sent only to shortlisted/contacted candidates.
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from South African nationals, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organisation