Country Transformation Manager Job at Plan International

By | November 19, 2019

Country Transformation Manager  

The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

Tanzania

Plan’s programme in Tanzania was established in 2001 and is currently being implemented in 13 regions of Tanzania. With over 250 national staff and 8 sub-offices throughout the country, our programmes comprise both structural development work as well as humanitarian interventions, focussing mainly on child protection, education, WASH, SRHR, youth economic empowerment, and refugee humanitarian response. Across all our programmes, we strive for a gender transformative approach and to increasingly work with and through local partners. Plan International Tanzania’s five year Country Strategy currently ends in June 2020, this is being extended to June 2022.

Zambia

Plan’s programme in Zambia was established in 1996 and is currently being implemented in 4 regions of Zambia. With over 130 national staff and 3 sub-offices throughout the country, our programmes comprise both structural development work as well as humanitarian interventions, focussing mainly on child protection, education, WASH, SRHR, youth economic empowerment, and refugee humanitarian response. Across all our programmes, we strive for a gender transformative approach and to increasingly work with and through local partners.

Transformation

Plan International’s global strategy, 100 Million Reasons (2017-22) defines Plan International as a progressive international NGO committed to addressing fundamental changes in the countries in which we work, and globally, that advance children’s rights and gender equality.  The strategy takes its name from our ambition to take action so that together we can work with 100 million girls to learn, lead, decide and thrive.  The strategy is ambitious, results focussed and focussed on change. In view of this, Plan International offices are embarking on a structured transformation and change journey.  This will commence in Plan International’s offices in Tanzania and Zambia in 2020.

Plan’s offices in Tanzania and Zambia have worked in partnership for several years, primarily in child protection programming with a focus on ending child marriage.  Recognising the investment required in 2019-20 to develop a vision for the future programmes and advocacy work for both countries, that is ambitious and aligned with Plan International’s global strategy, and the transformation and change management work required, Plan Zambia and Plan Tanzania will work in a partnership for their respective country’s Transformation, including planning, design and execution.  This will be led by both Country Directors with the support of the Country Transformation Manager. This position will be based in either Lusaka or Dar es Salaam, and be line managed by the Country Director of the host country with a matrix reporting line to the other Country Director.

The Purpose of this role

The Country Transformation Manager will work in partnership with the Country Directors of both countries, to lead the planning and design of the Transformation process for both countries (two separate processes), and subsequently to lead, coordinate and facilitate the execution of the plans.

DIMENSIONS OF THE ROLE

The Country Transformation Manager’s role requires working collaboratively with all staff, stakeholders and organisational structures in order to lead PIT and PIZ through the organizational transformation in pursuance of the 100 Million Reasons Global Strategy. This role will utilize change management principles, processes, and tools to focus on driving transformation that will enable PIT and PIZ to achieve Plan International’s Purpose and Global Strategy. The role is expected to take a lead in designing the change strategies for both countries, assessing stakeholder impacts and organizational readiness, recommending and/or implementing appropriate communication, training, and behavioural change solutions, and measuring effectiveness to enhance organization, group, and individual performance. Throughout the process, strong support will be provided by Plan’s Global Hub’s Transformation Strategy Development Department, by on-site missions and remote support.

Outcomes of the transformation process are as follows :

Country Aspiration and Goal Setting for both PIT and PIZ
Detailed Country Strategy, based on, but not limited to, review of PIZs draft Country Strategy 2018 – 2022.
Light touch Country Strategy review for PIT, with a focus on the Resource Mobilisation Sub-Strategy, Sponsorship Sub-Strategy, Partnership Sub-Strategy and Advocacy and Influencing Strategy. For PIZ (note that PIT will extend their current Country Sub-Strategy.
Prioritisation of interventions for PIZ
Review geographic scope of interventions for PIZ
Target Development Outcomes & Enablers for PIZ
Organisational Model and Archetype for both PIT and PIZ
Supporting Documentation e.g. Risk Profile, Results Framework, Milestone Plan, Change Assessment and Business Case
While these outcomes will be documented separately for each country, the processes to achieve the outcomes will be joint when appropriate. For example, a joint country aspiration exercise or goal setting may be managed by the Country Transformation Manager in order to encourage cross fertilisation of ideas and visioning between the countries.

ACCOUNTABILITIES

In partnership with the Country Directors, determine and facilitate the processes needed to implement the Global Strategy through a well-structured transformation process at PIT and PIZ levels
Ensure buy-in and support for the transformation process across all stakeholders, staff, departments and program areas, working in close partnership with the CDs, and supporting them to lead the overall change.
Provide overall guidance to the transformation process to ensure timely implementation, optimised cost and expected quality
Support the implementation process and ensure long-term sustainability.
Draw on specialist skills across the organisation to drive the transformation process
Hold regular meetings with PIT and PIZ Country Directors, PIT and PIZ CLTs, the RESA Regional Transformation Coordinator, the Head of the Strategy Development Department and his team of the Transformation Office at Global Hub and other relevant stakeholders
Coordinate the multi-level change required for transformation to achieve the aspirations of RESA and the Global Strategy
Catalyse implementation of the new strategy across PIT and PIZ by utilising the transformation framework
Facilitate deep reflection by CLTs of lessons learnt and sharing of how to do things better.
Provide concise reporting to enable visibility of the transformation process and a consistent and coherent message around the status, progress and significant changes
Share learnings between the two countries.
Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

KEY RELATIONSHIPS

In partnership with the Country Directors, determine and facilitate the processes needed to implement the Global Strategy through a well-structured transformation process at PIT and PIZ levels
Ensure buy-in and support for the transformation process across all stakeholders, staff, departments and program areas, working in close partnership with the CDs, and supporting them to lead the overall change.
Provide overall guidance to the transformation process to ensure timely implementation, optimised cost and expected quality
Support the implementation process and ensure long-term sustainability.
Draw on specialist skills across the organisation to drive the transformation process
Hold regular meetings with PIT and PIZ Country Directors, PIT and PIZ CLTs, the RESA Regional Transformation Coordinator, the Head of the Strategy Development Department and his team of the Transformation Office at Global Hub and other relevant stakeholders
Coordinate the multi-level change required for transformation to achieve the aspirations of RESA and the Global Strategy
Catalyse implementation of the new strategy across PIT and PIZ by utilising the transformation framework
Facilitate deep reflection by CLTs of lessons learnt and sharing of how to do things better.
Provide concise reporting to enable visibility of the transformation process and a consistent and coherent message around the status, progress and significant changes
Share learnings between the two countries.

TECHNICAL EXPERTISE, SKILLS AND KNOWLEDGE

Essential

Knowledge and Experience:

Proven in-depth knowledge and experience as a change manager of Plan’s transformation processes (in one or more Plan countries)
Demonstrated understanding of gender transformative programming and influencing
Five years’ experience in a country based senior management position
Demonstrated understanding of organisational development
Minimum of 5 years’ experience of working in a large INGO or equivalent at a senior level

Skills:
Building and managing teams
Networking
Coaching
Negotiation
Analysis
Problem solving
Human Resource Management
Project Management
Leadership Facilitation
Excellent oral and written communication in English

Behaviours:

Self-managed and motivated
Inclusive, consultative and adaptive in development stage, decisive backed up by good communications at the delivery stage.
Clear role model for the implementation of Plan’s values.

PLAN INTERNATIONAL’S VALUES IN PRACTICE

We are open and accountable

Promotes a culture of openness and transparency, including with sponsors and donors.
Holds self and others accountable to achieve the highest standards of integrity.
Consistent and fair in the treatment of people.
Open about mistakes and keen to learn from them.
Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact

Articulates a clear purpose for staff and sets high expectations.
Creates a climate of continuous improvement, open to challenge and new ideas.
Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
Evidence-based and evaluates effectiveness.
We work well together

Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
Builds constructive relationships across Plan International to support our shared goals.
Develops trusting and ‘win-win’ relationships with funders, partners and communities.
Engages and works well with others outside the organization to build a better world for girls and all children.
We are inclusive and empowering

We empower our staff to give their best and develop their potential
We respect all people, appreciate differences and challenge equality in our programs and our workplace
We support children, girls and young people to increase their confidence and to change their own lives.

PHYSICAL ENVIRONMENT

The post will be based in either PIT (Dar es Salaam) or PIZ (Lusaka) and will require substantial travel to the second country (approximately 33% of working time)

LEVEL OF CONTACT WITH CHILDREN

Mid contact: Occasional interaction with children

Location: Zambia or Tanzania

Type of Role: Fixed Term (1 yr)

Reports to: Country Director

Closing Date: 02 December, 2019

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy.

As an international child centred community development organisation, Plan International is fully committed to promoting the realisation of children’s rights including their right to protection from violence and abuse. That means we have particular responsibilities to children that we come into contact with.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. We must not contribute in any way to harming or placing children at risk.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. Our organisation is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We will provide equality of opportunity and will not tolerate discrimination on any grounds. We foster an organisational culture that embraces and exemplifies our commitment to gender equality, girls’ rights and inclusion while supporting staff to adopt good practice, positive attitudes and principles of gender equality and inclusion.

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