Customer Care Vacancy at Job Junction

by Udahiliportal Editor 01

Customer Care Vacancy at Job Junction

CUSTOMER CARE

EMPLOYER: Job Junction Tanzania
LOCATION: Dar Es Salaam

JOB DESCRIPTIONS:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

SALARY RANGE:

  • 700,000Tsh – 900,000Tsh

HOW TO APPLY

Use Email to apply

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