Job Overview
Customer Service Officer
TotalEnergies
DAR ES SALAAM-HAILE SELASSIE RD(TZA)
Tanzania
Job Description
HSEQ: Respect of the Golden rules and all the HSE rules and standards of TotalEnergies by all the staff, contractors, customers…
Receive and process fuel orders
Ensure customer orders are executed and delivered on time as per D+2 procedure.
Prepare and submit customer statements immediately after every end of month.
Reconcile customer accounts whenever necessary.
Follow-up the payments and ensure credit customers are within terms.
Follow-up the opening of new customer accounts.
Follow-up reversals, debit/credit notes for customers whenever necessary.
Create and maintain customer records and files. Ensure the following records are available; Customer orders, payment details, debit/credit notes, statements, correspondence and any other record as directed by Head of Department.
Participate in any marketing activity that improve the sales and profitability of the company
Candidate profile
University degree in Business Administration/Marketing/Engineering
Minimum of two years work experience and preferably in petroleum industry
Knowledge in MS Office package
Offer ID: 59476BR
Metier: Admin Sales Support/ Trading
Region, department, area: Tanzania
Employment type: Regular position
Experience level required:Minimum 3 years
Employer company: TotalEnergies Marketing Tanzania Limited
Branch: Marketing & Services
About us / company profile
Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by100,000 employees: to make energy better each and every day.
