Education and Certifications
- Diploma in Hospitality & Tourism Management
- Bachelor Degree in Business Administration, Marketing or relevant discipline is preferred
Experience
- A minimum of 6 years working of experience in revenue management within luxury hospitality
- Experience in managing reservation and e-commerce departments is desirable
- Proven experience in OPERA Property Management System and Microsoft systems
- Extensive experience in yield management, numbers and revenue optimization
- Experience in managing revenue systems (RateTiger, SynXis, TravelClick, EzRMS, IDeaS)
Knowledge, Skills and Abilities
- Ability to drives market share and revenue performance; develop overall pricing strategy to include all market segments and distribution channels
- Ability to ensure that all OTA, content, reputation and distribution channels are optimised
- Possess excellent skills in maximising revenues across room, banqueting and F&B areas
- Strong analytical skills to analyse statistics, demand, historical performance, booking trends
- Ability to determine opportunities to improve revenue across all channels
- Excellent knowledge in identifying new business, markets and trends while minimise risk
- Ability to produce accurate weekly and monthly forecasts
- Ability to challenge and influence hotel to follow best practise
- Enthusiastic problem solver with exceptional critical and strategic thinking skills
- Self-starter with a strong work ethic and ability to provide strategic direction to a team
- Capable to maintain a close cooperation with sales, events and F&B departments
- Attention to detail and ability to maintain consistent, correct data across multiple systems
- Knowledge and understanding of the changing legal landscape
- Must be a self-motivated and well organised individual
- Trustworthy and discrete with a high degree of personal integrity and positive attitude
- Self-starter with a strong work ethic and ability to provide strategic direction to a team
- Proficiency in English language, additional languages a plus
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