Head of Policy, MI, Control & Governance at NBC Bank

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

Job Summary

To ensure that the credit policies, procedures and processes in line with local regulations and NBC/ABSA Africa standards and fully implemented and adhered to. To manage and control the quality of credit portfolio on a continuous basis by ensuring adherence to the relevant policies and standards. To maintain a diary of management information requirements and timely production of MI reports in line with these requirements. Interpretation, presentation and commentary on management information.

Job Description​

Accountability:  Policy and Governance -60%

• Establish the wholesale principal risk management framework. Identify the key risk indicators and key risk scenarios as per the existing local and group policies
• Review of the Corporate Credit Key Risks and their mitigating controls by way of conformance testing and guidelines. Coordinate the RCSA initiative by ensuring sufficient participation from all functions in the Wholesale credit risk function and obtain sign-off from the Head of Directorate.
• Ensure that controls issues identified have well documented actions and due dates; follow-up to ensure that all actions are closed within the committed timelines
• Ensure audit and conformance reviews are provided all the required information in a timely manner.
• Own the closure of any relevant audit or conformance observations along with the Heads of Units. Improve quality of audits and conformance visits and support the Head of Wholesale Credit as point of contact for both internal and external auditors, where applicable. Take proactive measures to ensure satisfactory rating during audits & conformance testing for entire Wholesale Credit function.
• Manage any control issues proactively by implementing appropriate changes in the credit processes and policies.
• Log all risk and loss events as a result of error or fraud in the Wholesale credit department, and ensure closure and implementation of appropriate preventive measures. Provide guidance to the Wholesale Credit team during risk event reporting
• Act as NPA Champion to ensure review of the new product concepts, validate documents and participate in healthy discussions on the product risk assessment and business cases. Perform post implementation review and critical assessment of the product’s post launch assessment when required.
• Act as business continuity coordinator for the Directorate, to ensure that the risks are sufficiently covered in the Directorate’s BCM plan and drive the process by preparation and submission of reports as may be required by BCM Centre in Operations and following up on action plans that may arise in the process with appropriate action owners.
• Work with different functions to prepare the annual Wholesale credit attestations for reporting to Group Credit.
• Act as the Directorate’s Local Security Coordinator by introducing management and fellow staff to Information Security issues and requirements, representing the directorate level concerns to the information security office, escalating unresolved issues and questions and monitoring compliance to physical and logical access requirements.
• Working with the Head of  Credit in driving and delivering the strategy and business goals in the Corporate Credit Strategy through efficient business and risk management and operational rigour.
• Be a subject expert with respect to credit risk policies, processes, procedures, SLAs and guideline. Act as a source of technical expertise and point of reference in relation to credit risk matters for Corporate Banking and Wholesale Credit.
• Perform gap analysis to align NBC Wholesale Credit policy/process/procedures to Group policies/processes/procedures
• Log all risk and loss events as a result of error or fraud in the Wholesale credit department, and ensure closure and implementation of appropriate preventive measures. Provide guidance to the Wholesale Credit team during risk event reporting
• Act as NPA Champion to ensure review of the new product concepts, validate documents and participate in healthy discussions on the product risk assessment and business cases. Perform post implementation review and critical assessment of the product’s post launch assessment when required.
• Act as business continuity coordinator for the Directorate, to ensure that the risks are sufficiently covered in the Directorate’s BCM plan and drive the process by preparation and submission of reports as may be required by BCM Centre in Operations and following up on action plans that may arise in the process with appropriate action owners.
• Work with different functions to prepare the annual Wholesale credit attestations for reporting to Group Credit.

Act as the Directorate’s Local Security Coordinator by introducing management and fellow staff to Information Security issues and requirements, representing the directorate level concerns to the information security office, escalating unresolved issues and questions and monitoring compliance to physical and logical access requirements.

• Working with the Head of Credit in driving and delivering the strategy and business goals in the Corporate and Retail Credit Strategy through efficient business and risk management and operational rigor.
• Be a subject expert with respect to credit risk policies, processes, procedures, SLAs and guideline. Act as a source of technical expertise and point of reference in relation to credit risk matters for Corporate Banking and Wholesale Credit.
• Perform gap analysis to align NBC  Credit policy/process/procedures to Group policies/processes/procedures

Accountability: Management Information -25%

• Review Data integrity Reports on CCRS and ensure appropriate action is done to rectify errors
• Review Management Reports on CCRS to ensure consistency on all databases
• Collect, collate and analyze all data required and present the information in a format that is useful for management decision making
• Maintain diary system to ensure that all MIS aspects of Corporate Credit are proactively managed and properly actioned (EXCO Pack, CCC, BLC, PQR, Group Returns etc.)
• Produce all relevant reports accurately and on timely basis
• Assist in the design and improvement of spreadsheets and database for use within the team Quarterly reconciliation between CCRS, GCIS & all local booking systems (including Treasury/Trade) to ensure that loaded limits align with sanctioned amount

Accountability: Managing workflow- 10%

• Manage the workflow of the sanctioning team, including measurement of turnaround times for performance monitoring
• Collate all attachment to credit applications and ensure signed security confirmation sheets are received from securities for all application submitted for sanctioning
• Manage data inputs from other work streams to finalize reports timeously

Accountability:  Team Management – 5%

• Promote team work in delivering performance by designing performance measurement processes that recognizes performance both at individual and team levels.
• Prepare Training plans for the team and ensure timely execution by HR
• Prepare and provide day-to-day coaching to team members
• Actively support in talent identification and development
• Support recruitment of relevant skills into the team
• Provide support in management of leave plans
• All mandatory training completed before internal deadline

Qualifications

Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Digital familiarity (Meets some of the requirements and would need further development), Experience in a similar environment at specialist level, Openness to change (Meets some of the requirements and would need further development), Process optimisation (Meets all of the requirements), Reasoning (Meets all of the requirements), Risk Management (Meets all of the requirements)

CLICK HERE TO APPLY