Job opportunities at CRDB Bank, March 2019

Background
Our client, CRDB Bank Plc is the largest, wholly owned private universal commercial bank in Tanzania. The Bank established in 1996 because of the Tanzanian Government’s privatisation of state owned firms. The major shareholders of the Bank are DANIDA, the International Finance Corporation, and Pension Funds and individual Tanzanians. CRDB Bank has over the years, grown to become the most innovative, first choice and trusted bank in the country. CRDB Bank offers a comprehensive range of Corporate, Retail (SME), Treasury, and Microfinance services. CRDB Bank Plc would like to recruit dynamic and visionary Tanzanians to fill in two executive positions. The applicants must be of outstanding integrity and creativity with a good track record of initiating change and capable of interacting with diverse groups of people.
DIRECTOR OF RETAIL BANKING (REF NO. CRDB/DRB/03-19)
Job Purpose:
Reporting to the Deputy Managing Director of Operations and Customer Service (OCS), DIRECTOR OF RETAIL BANKING will be responsible for managing the retail banking side of the bank and overseeing banks network of branches and agents. The role also includes overseeing branch and agency performance and ensuring operational efficiency through revenue maximization and cost containment.
Key Duties and Responsibilities:
• Developing, monitoring and implementing the bank’s retail banking strategy in order to attain and sustain optimal channel efficiency and competitive edge;
• Monitoring the performance of branches and ensuring that high quality customer services is provided to all clients and safeguarding the bank against fraud, leakage, misappropriation;
• Cascading strategic goals into departmental operational plans in order to achieve the targeted growth in sales and profit;
• Supporting the annual budgeting process and providing realistic input into the departmental sales budgets;
• Ensuring that retail operations are compliant with laws, policies, regulations and procedures ensuring minimum risk to staff members and the business;
• Managing and reviewing the performance and development of the department and subsequent staff
Key Qualifications and Experience:
• Master’s Degree in business administration in finance, economics and + or any other equivalent qualification from a recognized university; and
• 10 years relevant working experience of which 5 years should be at senior management level.
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DIRECTOR OF HUMAN RESOURCES (REF NO. CRDB/DHR/03-19)
Job Purpose:
Reporting to Deputy Managing Director Shared Services, the DIRECTOR OF HUMAN RESOURCES will be responsible for planning, directing and controlling the human resources activities of the bank including recruitment and selection, training and staff development, compensation, rewards and benefits, safety and health, welfare and industrial relations. The director will be responsible for providing strategic leadership in the human resource management function of the bank in accordance with CRDB policies as stipulated in the corporate strategy, personnel manual, circulars and directives issued from time to time by
management and the Board of Directors.
Key Duties and Responsibilities:
• Developing and implementing human resource strategies on acquisition, development, reward, retention and succession;
• Ensuring clear interpretation, awareness, understanding and application of human resources policies and procedures;
• Developing and monitoring the implementation of remuneration and benefits scheme including bonus
and incentive packages;
• Ensuring the Human Resource Information System (HRIS) and Performance Management Systems (PMS) are used efficiently for human resources management purposes;
• Engaging with both internal and external stakeholders on strategic issues related to human resource management;
• Overseeing the implementation of Bank-wide training and development programs; and
• Overseeing preparation and monitor approved departmental annual budget.
Key Qualifications and Experience:
• Master’s in commercial discipline preferably Human Resources, Business Administration, Banking, Finance or equivalent;
• 10 years relevant working experience of which 5 years should be at senior management level;
• Certified HR professional and member of HR professional bodies (CIPD, SHRM, HBR, and CEB) will be an added advantage; and
• Must have full working knowledge of the Tanzanian labour laws and regulations, banking regulations and other relevant laws.
Key competencies for both positions:
• Excellent analytical and budgeting skills;
• Strong leadership and interpersonal skills with the ability to develop team;
• Demonstrated ability to manage change in a reputable medium to large size organisation;
• Effective communication skills coupled with the ability to effectively network with stakeholders;
• Computer literate;
• High level ability to manage performance and accountability; and
• Demonstrated ability to manage change in a reputable organisation and proving strategic focus.
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number on both the application letter and envelope. For electronic applications, please quote the job reference number on the subject of your email. Applications should be submitted to the address below not later than 1st APRIL, 2019.
The Director
Executive Selection Division
Deloitte Consulting Limited
3rd Floor, Aris House
Haile Selassie Road
P.O. Box 1559
Dar es Salaam, Tanzania.
E-mail: esd@deloitte.co.tz