Job Opportunities at NMB Bank Plc

Product Manager, Liabilities

Job Purpose
Responsible for liability product management and development for Retail Banking and its end-to-end life cycle monitoring to ensure that all products feature are relevant to customer’s needs and market competition in the industry.

Main Responsibilities
• Developing, implementing and managing a compelling Retail Banking portfolio of liability products for both foreign and local currencies, ensuring product profitability.
• Manage the Retail Banking Liability product lifecycle.
• Proper management of introducing a new product by developing and executing respective Communication on specific products to all branches.
• Ensure the new products are in line with controls, customer centric concept, and are fairly priced.
• Monitor, assess and report new products frameworks and ensure the same is in line with the Banks strategy, projections, targets and budget.
• Analyze, manage and identify all system faults that affects product performance then, suggest areas of improvement, get approvals for improvement and ensure approved changes/enhancements are implemented within agreed time.
• Responsible for compliance and regulatory issues relating to Retail Banking Liability products and services before, during and after development and implementation.
• Play a key role of innovating new Retail Banking Liability products which will drive and enhance the Banks deposits.
• Manage internal relationships with all stakeholders (Technology, Risk, Marketing, Operation, compliance etc.) to ensure any and all newly introduced or existing product is in accordance to bank risk appetite, customer needs and can drive sales.
• Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Liability Product Offering.

Skills and Knowledge
• Communication skills both written and oral; Report writing; Presentation and Training skills
• Business planning and Project management
• Strong analytical and numerical skills
• Standard Computer skills
• Good interpersonal and networking; Negotiation skills
• Ability to explain and handle complex information clearly and simply

Qualifications and Experience
• Degree in Business, Accountancy, Economics, Finance or any other related field.
• Any course or training in product development is an added advantage
• A minimum of 3 years of working experience in Product Development within the Banking Industry.
• Conversant in Customer segmentation, Pricing and Product Development procedures/processes.

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.

“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

Deadline:2020-01-06

To apply click here

Senior Product Manager, Liabilities

Job Purpose
Responsible for overseeing the liability product management for Retail Banking to ensure proper design, management and implementation of the unit strategic plans in line with the Bank’s strategy.

Main Responsibilities
• Responsible for compliance and regulatory issues for Retail Banking Liability products and services before, during and after development and implementation.
• Play a key role of innovative Retail Banking Liability account products which will drive financial inclusion agenda and enhance bank deposits.
• Manage internal relationship with all stakeholders (Technology, Risk, Marketing, Operation, compliance etc.) for team work to ensure any introduced new or existing product is in accordance to bank’s risk appetite, customer needs and can drive sales.
• Retail Banking Tariff Guide Review. Recommend Fee lines to be reviewed on an annual basis (at a minimum).
• Regular (Quarterly/Semi-Annually/Annually) Competitor Review vis-à-vis Retail Liability Product Offering.
• Developing, implementing and managing a compelling Retail banking portfolio of both liability products for both foreign and local currencies.
• Manage the Retail Banking Liability product lifecycle from Idea generation to conceptualization, design and development, implementation including UAT, Pilot and launch.
• Proper management of introducing a new products by developing and executing respective Communication on specific products to all branches.
• Ensure all branches are knowledgeable of any new product and that we have a clear public launch plan.
• Ensure new products are in line with controls, customer centric concept and are fairly priced.
• Ensure all new products are approved and are in line with regulations (BOT, FIU, TCRA and all other relevant regulators)
• Monitor, assess and report new products framework and ensure the same is in line with banks projections, targets and budget.
• Analyze, manage and identify all system faults that affects product performance then, suggest areas of improvement, get approvals for improvement and ensure approved changes/enhancements are implemented within agreed timelines.
• Managing relationship with national and international business partners (NGOs, financial institutions, government etc.) who are interested to work with NMB to introduce new products, services or product extension to the market.

Skills and Knowledge
• Communication skills both written and oral; Standard Computer skills
• Business planning and Project management skills
• Strong analytical and numerical skills
• Good interpersonal and networking skills
• Negotiation skills; Presentation, Coaching and Training skills
• Report writing skills
• Ability to explain and handle complex information clearly and simply

Qualifications and Experience
• An advanced diploma/degree in Business, Accountancy, Economics, Finance or any other related field
• A minimum of 5 years of working experience in Product Development in Banking, Mobile Financial Services
• A Master’s Degree and any course/training in product development will be an added advantage

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.

“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

Deadline:2020-01-03

TO APPLY CLICK HERE

Specialist; Card Settlement & Reconciliation

Job Purpose
• To perform clearing and settlement of incoming and outgoing files of various card associations;
• Attend queries raised by finance recon team, effect merchant payments & recognize income;
• Perform customer refunds and managing pool accounts for credit and prepaid cards.
• Ensure compliance with international card associations operational procedures in settlement process to avoid any financial and/or revenue loss.

Main Responsibilities
• Ensure daily clearing files are well processed and sent to MasterCard VISA and UPI as required
• Workout on outgoing and incoming files for Visa, MasterCard and UPI to investigate rejected files/discrepancies
• Ensure Settlement files are downloaded correctly from MFI and Edit package (EP) systems
• Ensure daily settlement process for Visa and MasterCard and UPI are performed correctly.
• Liaise with Treasury and Finance departments to ensure there are enough funds before settlement due date.
• Advise Card Operation and Card Accounts to work on rejected settlement entries
• Ensure timely processing of Visa, MasterCard transaction and UPI fees and charges
• Prepare Settlement voucher for Issuing and acquiring Business for onwards posting at finance department
• Manage NOSTRO settlement account and mirror account, and ensure similar entries are reflected on both accounts
• Manage BOT settlement accounts for domestic/intra country settlement
• Manage reconciliation of all settlement and card business accounts
• Ensures business rules on mirror and suspense accounts are adhered
• Ensure Merchant payments are done timely and correctly processed
• Process chargeback payments to card holders and recover funds from Merchants for failed chargebacks.
• Ensure thorough checks are done before refunding any cardholder
• Prepare Voucher for cardholder refund and merchant debit/credit payment.
• Manage and reconcile prepaid pool account; Ensure pool account for credit card has been timely replenished
• Ensure all customers who have requested for credit are funded timely
• On the 20th-30th of each, ensure the DD files are downloaded from CMS system and have been passed in flex cube to collect funds from customers’ account and fund pool account.
• Ensure VAT and Withholding Tax calculations are done timely and the posting voucher are prepared correctly
• Ensure all adjusted and unsettled transactions are posted timely and in correct General Ledger (GL)
• Ensure all unmatched transactions from Finance are processed timely
• Ensure highest level of customer service is provided to network and internal customers
• Provide coaching and training to branch staff and call center staff for all issues related to Card operations

Skills and Knowledge
• Bank Card Business knowledge obtained from Visa or MasterCard
• Must have good communication skill both oral and written
• Must have good computer application knowledge – Advanced level of Excel
• Teamwork/Personal Effectiveness – clear and concise communication, time management, adaptability
• Interpersonal skills – develop relationships with colleagues within the bank, cardholders and merchants
• Coaching, presentation, and training skills

Qualifications and Experience
• Bachelor’s Degree in Business Administration/ Accounts/Finance/Banking or any other related field.
• At least 3 years’ working experience in Banking mainly in Card Business Operations

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please be advised that if you are not contacted within 14 working days of the advert closing date then you have not been shortlisted.

“NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it”.

Deadline:2019-12-28

TO APPLY CLICK HERE