Customer Service Representative – Dar es Salaam

By | October 8, 2018

Customer Service Representative

Job description

Description
Do you enjoy helping others? Are you looking for a company with great benefits and monetary incentives? We want to hear from you!

Job Description
– As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include, but are not limited to the following:
– Ability to navigate through multiple computer applications with speed and accuracy.
– Ability to work with customers to resolve inquiries.
– Provide troubleshooting assistance to customers
– Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
– Maintain a high level of world class customer service/professionalism to a wide range of customers.
– Recommend products that best suit the customer.
– Maintain a positive environment, working with co-workers and customers within a diverse culture.
– Excellent telephone manner and listening skills.
– he ability to relate to customers in a professional and courteous manner.
– he ability to work in a team environment.
– he ability to work under pressure.
– he ability to sit for long periods of time.
– Excellent attention to detail and multi-tasking ability.
– Self-motivation to work under his/her own initiative.

TO APPLY SEARCH THIS LINK https://tz.linkedin.com/jobs/view/customer-service-representative-at-drg-834852240?trkInfo=searchKeywordString%3A%2CsearchLocationString%3A%252C%2B%2Cvertical%3Ajobs%2CpageNum%3A0%2Cposition%3A1%2CMSRPsearchId%3Ac37cb7f8-ceb7-4d33-83ca-a54ff5055488&refId=c37cb7f8-ceb7-4d33-83ca-a54ff5055488&trk=jobs_jserp_job_listing_text

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