Location of Assignment: Dar es Salaam, Tanzania
Proposed Level of Effort: approximately 3 weeks
Anticipated Start Date: TBD 2019
Anticipated End Date: TBD 2019
The Tanzania Enabling Growth through Investment and Enterprise Program (ENGINE) is a four-year, USAID-funded Feed the Future activity awarded through the International Executive Service Corps (IESC), that aims to streamline and enhance many of the regulatory, informational and financial channels that encourage domestic and foreign investment in the southern mainland agricultural regions of Mbeya, Morogoro, and Iringa, and in Zanzibar.
ENGINE works at the district level, using a broad-based approach to engage with district Local Government Authorities (LGAs), private sector associations, business development service providers, financial institutions and small and medium enterprises. The program’s activities are divided into three main components:
Implement policies for growth. Build the capacity of the private sector to effectively dialogue with the government to set the policy agenda and improve the capacity of the public sector to implement policies.
Equip businesses for growth. Strengthen SME capacity and foster the growth and capacity of a sustainable market for business development services (BDS) in Tanzania.
Access to finance for growth. Broaden access to finance for small and medium-sized enterprises (SMEs), especially women and youth entrepreneurs and those working within agricultural value chains, to facilitate increased investment and growth.
Only 20% of Tanzania’s 30.5 million adult population have an account with a formal financial institution. For that number to substantially increase, financial institutions need to transform current business practices to better meet the needs of potential customers, including micro, small and medium-sized enterprises.
Adapting new strategies, changing a company’s culture, developing new products, empowering employees and building their capacity all require strong organizational leadership.
Objectives of the Assignment
This assignment aims to build the capacity of Tanzania financial institution leadership to motivate and develop employees, incentivize and guide teams, manage change and effectively influence stakeholders across an organization.
The workshop will include group exercises to apply concepts learned. P articipating financial institution staff will come away with:
An understanding of effective leadership practices;
Strategies for creating clear communication channels;
Skills for successful cross-functional team management;
Development of effective performance evaluations;
Mechanisms to leverage technology, information, and data for informed decision-making;
Action plans to help actively apply and integrate learning after the workshop.
The Expert Volunteer will complete the following tasks:
Prior to departure:
Coordinate closely with the IESC office in Tanzania, review available secondary information and identify any country or institution-specific information needed to tailor the materials to the local context.
Develop effective workshop materials and finalize details of the assignment. The volunteer is encouraged to incorporate case studies and practical examples in the materials.
Upon arrival in Tanzania:
Attend an orientation meeting with ENGINE Program staff in Dar es Salaam .
Conduct a two-day Leadership workshop for each of the selected financial institutions: Volunteer should plan to cover the following topic areas:
Leadership and organization culture
Effective team management
Strategic planning and execution
Clear reporting channels and Effective communication
Employee Engagement – mentoring and coaching staff
Process improvements for financial services
Employee and organizational performance management
Marketing and branding financial services
Provide recommendations to the ENGINE program staff on potential follow-up assignments with the financial institutions.
Write a final report summarizing observations and recommendations, as well as follow-up plans. The final report is discussed in the section on deliverables below.
Attend a debriefing session with ENGINE COP and host organization staff members to provide feedback and discuss the recommended future to follow up on volunteer recommendations and capture impact.
The Expert Volunteer will submit the following deliverables:
i) To be submitted prior to delivering the workshop:
Training materials that include practical examples, case studies and group exercises.
ii) To be submitted after concluding the workshop:
Final Report: Volunteer must submit a Final Report and tools to the ENGINE Program, which is to include the following sections:
A summary of tasks and observations from FIs visits
A list of 5-7 specific and actionable recommendations for the host organization(s). These recommendations will be reviewed during the debriefing session with ENGINE staff at the end of the assignment and the volunteer may revise them in their Final Report.
A section listing the assignment objectives above and how they were met or why they were not met.
Additionally, the Expert Volunteer will provide exit debriefings to the ENGINE staff.
At least 10+ years of practical knowledge and experience in leadership development, experience within the commercial and/or corporate banking sector is highly prefered;
University level of education in management, leadership, banking, finance, accounting, economics or related field;
Formal training or related certification is preferred.
Strong leadership and client engagement skills including the ability to communicate, influence and coach at group settings.
Ability to address issues, challenges, questions and concerns in a professional, respectful, logical and timely manner;
Flexibility and adaptability to cross-cultural environments;
Good writing and computer skills;
Experience working in developing countries is preferred.