LPG Key Account Manager Job Vacancy at Puma Tanzania

by Udahiliportaldaily

LPG Key Account Manager
Dar Es Salaam, Tanzania

Main Purpose:

Increase the LPG Key Client sales performance. To coordinate Key client attention in the
LPG area of PUMA ENERGY. Takes care of Key client’s achievement of budget objectives
defined by the Company.

Knowledge Skills and Abilities, Key Responsibilities:


  • Prospect key customers and drive led generation process through an opportunity pipeline
    management approach of customer acquisition (e.g. SPANCOP = Suspect, Prospect,
  • Approach, Negotiate, Contract, Order, and Payment) and CRM (Customer Relationship
    Management), which drive very much customer satisfaction, and company profitability.
  • Manage key accounts of existing LPG customers to deliver volume, margin, cost, EBITDA
    targets of LPG in line with local & Global LPG Plans.
  • Manage and negotiate contracts, customer account receivables, debits and price/discount
    execution and investments deal and internal interface with supply & logistic teams, customer
    service center, finance, marketing, legal.
  • Build effective relationships with local market stakeholders (government, industry, class
    associations) to develop business opportunities and monitor and mapping competitors’
    movement in the sales area.
  • Assist in the preparation, updating and implementation of budgets
  • Manage relationships and requirements of key Government institutions that impact the
    LPG business. Those being EWURA, Police, TBS, Ministry of Energy. To advise and lead
    the institutions in ensuring a level playing field and a conducive environment for investment
    and growth.
  • Pricing: benchmark with competition, determine customer profile and price elasticity, and
    manage price levels for volume/margin optimization. Monitor compliance with Puma’s price
  • Monitor and enforce compliance with company standards and brand image on consumer
  • Supervise and motivate LPG Bulk consumer customers and ensure their compliance with
    contractual obligations.


Education & Experience:

  • Sales, Marketing, Commercial or similar environment degree or equivalent
  • 5 – 7 years’ experience in Oil/Gas industry in the country or outside Tanzania
  • Proven experience in influencing executive/senior management around major
    commercial decisions
  • 2 – 4 years’ experience in Key Account Management, Customer Services, and
  • Exposure to LPG, Value Management, and Inventory control will be an added


  • Computer Skills (MS Office)
  • Business Knowledge
  • Fluent English
  • Negotiation Skills
  • Communication and Interpersonal Skills


  • Problem solving
  • Strong leadership skills
  • Strong interpersonal and group communication skills
  • Conflict resolution and problem solving
  • Goal oriented
  • Ability to manage own schedule to achieve work efficiency and effectiveness

Key Relationships and Department Overview:

  • Internal – Local: Business Support/Finance/Operations/Fellow B2B team
    members,Regional LPG Team
  • External – Distributors, Wholesale Customers & Resellers, Regulatory
    Authorities, Marketing Agencies


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