National Bank of Commerce (NBC)
Job Title: Officer Reconciliation
Head Office NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
EXECUTION OF MAIN ROLE
- Prepare reconciliations of reconcilable accounts of Head office Finance
- Identify, investigate and query exceptional items according to the Internal Accounts Business Rules
- Monitor and track exceptional items accordingly
- Escalate items over the limit to the Supervisor /Recs Manager immediately and record action.
- Produce outstanding and Aged Analysis report
- Attend to incoming queries/correspondence immediately
- Ensure that exceptional items are escalated to the Account Owners and Reconciliation manager
- Ensure that all reconciliation’s daily and monthly reports are filed in soft or hard copy.
MANAGEMENT OF OPERATIONAL RISK
- Deal with shortcomings (relating to internal accounts) e.g resolving problems that have been found on Head office accounts or branch reconciliation
- Ensure that corrective action has been taken on exceptional items
- Monitor & ensure that the number of outstanding exceptional items is reduced.
- Liaise with team members to implement change initiatitives which will positively affect -Reconciliation process and the centre
- Perform a detailed anaylsis of transactions posted to the GL
- Develop and agree individual performance objective,standards and targets with team manager and team members
- Provide regular Feedback to the team members
- Manage and report exception items in absence of the Team Leader
- Maintain good working relations with other team members for smooth running of the centre
- Be co-operative and flexible at all times.
- Plan workflow with team leaders and members.
Ensure that service level agreements is achieved
Ensure prompt response to both internal and external customer queries
Follow-up exceptional items and liase with business units to resolve outstanding items
Develop and implement plans to rectify shortfalls in service from the department in consultation with Reconciliation Manager
Analytical Thinking – Basic (Meets all of the requirements), Bachelor’s Degree – Accounting, Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Ethics and values (Meets all of the requirements), Financial Administration (Meets all of the requirements), Financial Experience, Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets all of the requirements)