Operations Coordinator at Bolt Tanzania

Bolt Dar es-Salaam

Dar es Salaam, Tanzania

We are looking for a sharp, highly-organised data-driven Operations Coordinator to support our ride-hailing operations in Tanzania. You will be responsible for the daily functions that are at the core of the business locally where your work will have a direct impact on supply growth, quality and compliance. You will be working closely with a high-performing data team along with the Team Lead, Operations Specialist and/or Operations Manager.
Ride-hailing

Job Description

• Your daily adventures will include:
• Support all Bolt’s ride-hailing operations in Tanzania
• Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month
• Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers
• Figure out the logistics of how many drivers are needed where and when
• Develop and execute strategies to keep the churning rate at minimum levels

We are looking for:

• You’re passionate about new technologies and fixing transportation
• You’re a great communicator
• You have a data-driven analytical mindset and love to solve problems (Excel skills are a must)
• You’re a hustler, not stopping after 20 obstacles a day
• You are social. You can easily network with people of all background
• You have excellent spoken and written English, any other language is a plus

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Make your mark at one of the fastest-growing organisations in Europe.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth and enjoy unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy health care coverage, and plenty of other perks.

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