Udahiliportal.com
  • About Us
  • Privacy policy
  • Disclaimer
  • Advertise Here
  • College promotion Service (Premium)
No Result
View All Result
  • Home
  • Education News
    • HESLB – Higher Education Students’ Loans Board
    • TCU | Tanzania Commission for Universities
    • NACTE – National Council for Technical Education
    • NECTA
    • Scholarships
  • Exam Results
  • Admission News
    • Non-Degree Admissions
    • Online Applications
    • Universities News
    • Prospectus 2020/2021
  • Selection Results
  • Tanzania Jobs
    • NGO Jobs In Tanzania
    • Internships
    • Government Jobs
  • Advertise Here
    • Advertise
    • College promotion (Premium)
  • Home
  • Education News
    • HESLB – Higher Education Students’ Loans Board
    • TCU | Tanzania Commission for Universities
    • NACTE – National Council for Technical Education
    • NECTA
    • Scholarships
  • Exam Results
  • Admission News
    • Non-Degree Admissions
    • Online Applications
    • Universities News
    • Prospectus 2020/2021
  • Selection Results
  • Tanzania Jobs
    • NGO Jobs In Tanzania
    • Internships
    • Government Jobs
  • Advertise Here
    • Advertise
    • College promotion (Premium)
No Result
View All Result
Udahiliportal.com
No Result
View All Result
ADVERTISEMENT

Personal Banker at NBC

by Udahiliportal
March 5, 2020
Reading Time: 2min read
Share on FacebookShare on Twitter

Personal Banker

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.

ADVERTISEMENT

Job Description

You May Also Like

Advocacy And Campaigns Manager at Save the Children

Zanzibar Representative at Save the Children

Officer in Charge, P5 at IRMCT

Logistics and Purchasing Officer at Enabel

Accountability: Achievement of Contracted Sales Target
• Be accountable for end to end sales fulfillment
• Selectively acquire potentially profitable customers by converting qualified leads into a sale.
• Address customer needs by providing appropriate banking advice and guidance
• Extend customer relationships to relevant parties to address customer needs (for eg. Financial solution’s, migrating
• customer to new segment, referring customer to internet/telephone banking, increase credit facility, servicing etc)
• Achieve contracted sales targets according to sub-segment objectives
• Act as a single point of reference to appropriately channel the customer
• Selectively acquire potentially profitable customers by converting qualified leads into a sale.
• Proactively retain, cross-sell and expand utilization of products and services by converting qualified leads into sales

Accountability: Effective Team Membership and Self-development
• Ensure punctuality and availability to clients at all times.
• Create an environment enabling tellers to satisfy clients’ needs.
• Promote the use of electronic medium (ATMs, Internet Banking).
• Identify cross-selling opportunities + leads and refer to sales consultants.
• Ensure all tellers have sufficient cash and stationary at all times.
• Ensure timely authorization of teller transactions.
• Manage and control effective ATM replenishment and balancing.
• Maintain a neat and tidy workstation-practice, a clear desk policy.
• Portray a professional image.

Accountability: People Management
• Supervise a team of teller to ensure effective daily operations
• Coach and mentor team members on a daily basis on how to improve their own productivity and use of the bank’s processes and systems
• Establish and maintain a succession plan for the team
• Monitor overtime and ensure that it is kept to a minimum. Report excessive overtime to the Human Resources Business Partner and create plans to address the issues

ADVERTISEMENT

Accountability: Customer Satisfaction
• Ensure customer satisfaction by delivering exceptional customer service by adhering to the Service Standards
• Accurately determine Customer needs through interaction with the client
• Log all complaints and complements on Customer Care Process (CCP) system as per policy and procedure

Accountability: Operational efficiency and Compliance
• Ensure compliance to NBC’s policies and procedures
• Sign off and adhere to the applicable sales and service standards

Accountability: Managing career and personal development
• Manage own career and personal development by ensuring product increase knowledge

Qualifications

  • Bachelor’s Degree – Business, Commerce and Management Studies, Commercial mindset – Junior (Meets some of the requirements and would need further development), Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)

TO APPLY CLICK HERE

SendShareShareTweet

Join Udahiliportal WhatsApp Groups

Get Udahiliportal Updates on Our WhatsApp Group Join Now to receive and share opportunities instantly, transforming information, networking, raise a question JOIN NOW
Previous Post

Programme Analyst – WLPP II at UN Women

Next Post

Jobs at Kongwa District

Udahiliportal

Udahiliportal

Udahiliportal.com offers guidance to students on the selection of suitable college, course, school, etc. The website provides specific information for students interested in Undergraduate and Postgraduate courses in Tanzania (udahiliportal.com) and Abroad across the most popular educational streams – Management; Science & Engineering; Banking & Finance; Information Technology; Hospitality, Aviation & Tourism; Media, Films & Mass Communication; Design; Medicine, Beauty & Health Care; Retail; Arts, Law, Languages & Teaching

Related Posts

MEAL Officer at Save the Children

Advocacy And Campaigns Manager at Save the Children

February 26, 2021
MEAL Officer at Save the Children

Zanzibar Representative at Save the Children

February 26, 2021

Officer in Charge, P5 at IRMCT

February 26, 2021
Logistics and Purchasing Officer  at Enabel

Logistics and Purchasing Officer at Enabel

February 26, 2021
Program Driver Dar es Salam, Kagera & Mwanza at ICAP

5 Job Opportunities at Interns – Community HIV testing, Linkage and Retention Services

February 26, 2021
Program Driver Dar es Salam, Kagera & Mwanza at ICAP

Motorcycle Clerks at ICAP Tanzania

February 26, 2021
Next Post
Jobs opportunities at Sumbawanga municipality

Jobs at Kongwa District

Research Officer – Ifakara Health Institute

Lab Technologist (2 posts) – Ifakara Health Institute

TRENDING POSTS

  • How to check NECTA Form four (CSEE) Results 2020/2021 
    How to check NECTA Form four (CSEE) Results 2020/2021 
  • How to check NECTA SFNA Results 2020/2021 - Standard four result 2020
    How to check NECTA SFNA Results 2020/2021 - Standard four result 2020
  • How to check NECTA form two 2020 results -FTNA results 2020
    How to check NECTA form two 2020 results -FTNA results 2020
  • Jobs in Tanzania - latest Jobs Today  in Tanzania February 2021
    Jobs in Tanzania - latest Jobs Today  in Tanzania February 2021
  • Nafasi za kazi serikalini (Utumishi wa Umma/ ajiraportal.go.tz) February 2021
    Nafasi za kazi serikalini (Utumishi wa Umma/ ajiraportal.go.tz) February 2021
  • NACTE online Application for 2020/2021 is now open - Apply Now
    NACTE online Application for 2020/2021 is now open - Apply Now
  • TAMISEMI : How to change Combination Form four graduates in 2019 for 2020/2021 form five selection
    TAMISEMI : How to change Combination Form four graduates in 2019 for 2020/2021 form five selection
  • CHUO CHA MIPANGO IRDP Institute of Rural Development Planning selected applicants 2020/21[PDF attached - Dodoma and Mwanza]
    CHUO CHA MIPANGO IRDP Institute of Rural Development Planning selected applicants 2020/21[PDF attached - Dodoma and Mwanza]
  • Matokeo ya kidato cha nne 2018/19 – NECTA Form four (CSEE) Results 2018/19
    Matokeo ya kidato cha nne 2018/19 – NECTA Form four (CSEE) Results 2018/19
  • NECTA Form four CSEE Results 2019
    NECTA Form four CSEE Results 2019

RECENT POSTS

Advocacy And Campaigns Manager at Save the Children

Zanzibar Representative at Save the Children

Officer in Charge, P5 at IRMCT

Logistics and Purchasing Officer at Enabel

5 Job Opportunities at Interns – Community HIV testing, Linkage and Retention Services

Motorcycle Clerks at ICAP Tanzania

Coordinator, Digital Health Project AKHST at Aga Khan Health Service

Project Coordinator and Monitoring and Evaluation Lead at Aga Khan Health Service

Health and Community Systems Strengthening Advisor at CVPeople Tanzania

Technical Services Coordinator-Bi-Directional Referrals and Linkages at CVPeople

Chief Executive Officer at National Water Fund

Program Driver at ICAP

Technical Officer – Supply Chain at ICAP Tanzania

Linkage and Retention Officer at ICAP Tanzania

Cluster Administration Officer- Dodoma at CVPeople Tanzania

Cluster Administration Officer- Tabora at CVPeople Tanzania

Regional Director at Trias

Underwriter at Old Mutual at UAP Insurance

Regional Malaria Coordinator at UNOPS

Electrical Technician at Diageo

Account Development Manager at Diageo

Head Personal Banking at NMB Bank

Mid-term Evaluation Consultancy at Reaching the Unreached Tanzania (RUT)

Post write off Recoveries Officer at Absa Bank

Senior Relationship Manager, Institutional Banking at NMB Bank

Illustration Officer at Plan International

Sales Officers at KaziniKwetu

Primary Education Teacher For Maths and Science at kazinikwetu

Graphic Designer – Intern at kazini kwetu,

Montessori Teacher at kazini kwetu

ADVERTISEMENT

Follow us on Facbook

follow us on twitter

Disclaimer

Udahiliportal is a Private owned Website not in any way connected with the institutions on this website. Udahiliportal does not hold a collaboration agreement with the institutions hence any reference to codes is a reference to the official university codes. We neither duplicate their content nor represent them as our own. Kindly contact the institutions for details

© 2020 Udahiliportal - Created by Udahiliportal.com.

No Result
View All Result
  • Home
  • Education News
    • HESLB – Higher Education Students’ Loans Board
    • TCU | Tanzania Commission for Universities
    • NACTE – National Council for Technical Education
    • NECTA
    • Scholarships
  • Exam Results
  • Admission News
    • Non-Degree Admissions
    • Online Applications
    • Universities News
    • Prospectus 2020/2021
  • Selection Results
  • Tanzania Jobs
    • NGO Jobs In Tanzania
    • Internships
    • Government Jobs
  • Advertise Here
    • Advertise
    • College promotion (Premium)

© 2020 Udahiliportal - Created by Udahiliportal.com.

This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.