Protection Team Leader [Community-Based]
Danish Refugee Council (DRC)
Danish Refugee Council is a private Danish humanitarian nonprofit organization, founded in 1956.
Job title: Protection Team Leader [Community-Based]
Employment category: GRADE G
Reporting to: Protection Manager (Kibondo)
Direct reports: Protection Officers and/or Assistants
Unit/department: Community Based Protection
Location: Dar es Salaam
Authorization level: n/a
Overall purpose of the role:
The Protection Team Leader is responsible for delivering DRC’s protection activities to the urban refugees and asylum seekers living in Dar es Salaam. The activities will focus on the most vulnerable Persons of Concern (PoC) and the role will closely liaise with UNHCR colleagues.
Work towards updating and creating well-organized files for PoC which will reflect their needs, the interventions provided including referrals and in general frequent follow up.
Conduct home visits, structured interviews, all digital and insert data into the DRC database.
Based on made assessments refer PoC to relevant external stakeholders, including UNHCR.
Map the services providers available in the various areas of Dar es Salaam in which many POCs reside, update this information frequently and share this information with POCs.
Prepare well documented cases of high quality for submission to the Social Welfare Panel and implement decisions made by this panel.
Assist POCs with their various protection needs related to documentation, medical problems, safety issues as well as emergency situations that may arise.
Build constructive working relations with various governmental bodies like MoHA, police, governmental hospitals and other national organizations.
Ensure that regular and ad-hoc meetings with refugee representatives are conducted and any issues/concerns identified are reported to UNHCR and relevant partners.
Support UNHCR in organizing World Refugee Day and other international day celebrations.
Provide relevant information to POCs in Dar es Salaam through an informal network of community representatives.
Ensure that refugees have safe and meaningful access to feedback and complaints mechanism and that they receive a timely response to their concerns lead a team of protection assistants and protection officers and ensure their performance is evaluated as per DRC procedures.
Foster a good working environment and good working relationships within the team.
Cooperate closely with UNHCR, MoHA and other partners working in Dar Es Salaam
Any other tasks assigned by the Protection Manager to ensure effective implementation of protection activities
Active member of wider protection team, including support to camp-based activities.
As a new team, make recommendation for recruitment and resource scheduling to meet donor requirements and protection needs
Lead and manage the team (including people planning, performance management, well-being and development)
Prepare weekly and monthly work plans in collaboration with CBP team.
Ensure effective planning and quality implementation of protection activities
Assess the quality of the service provided
Provide technical support and inputs to the team .
Reporting as per required by his / her line manager
Conduct assessments and contribute to developing concept notes and/or proposals and budgets, as requested by the Protection Manager.
Prepare purchase requisitions and monitor the procurement of goods and services in collaboration with the Protection Manager.
Monitor budget expenditure in collaboration with Protection manager and participate in BFU meetings.
Keep track of indicators and monitor progress towards targets according to log frame and project proposal.
Write monthly reports for donors, local authorities
Experience and technical competencies:
At least 3-year experience in working in refugee context
At least 3-year work experience in implementing community-based protection activities or related sector in Dar es Salaam /Kigoma Region
Experience of managing and supervising teams.
Previous experience with international organizations
Prior DRC experience is an asset
English and Swahili (spoken and written – excellent)
Kiha (spoken – good) – preferable
French (spoken – basic) – preferable
other DRC departments and managers
All DRC roles require the post-holder to master DRC’s core competencies:
Striving for excellence: Focusing on reaching results while ensuring efficient processes.
Collaborating: Involving relevant parties and encouraging feedback.
Taking the lead: Taking ownership and initiative while aiming for innovation.
Communicating: Listening and speaking effectively and honestly.
Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
Degree in social sciences, political science, development, law or other related fields
Core competencies Basic Advanced Expert
Striving for excellence
Taking the lead
Basic: I master the essentials, but may at times need help from others
Advanced: I can work independently at full professional level.
Expert: I am the go-to person when others need help.
DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries.
We pride ourselves on our:
DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!
The deadline for submitting the application is 8 December 2022.