Job Overview
Quality Assurance (QA) Engineer
Vodacom Tanzania
Dar es Salaam, Tanzania
Role purpose:
The QA Engineer is responsible for developing and executing tests to ensure the Loyalty solution single code and capability quality, overseeing the end-to-end development process. This role is responsible for reviewing the Loyalty platform technical design documents and tracking quality assurance metrics to ensure adherence to quality standards. This role is responsible for designing and implementing tests, identifying deficiencies, debugging, and defining remediating actions. The incumbent will provide software-related operations support, including providing level two incident and problem support.
Key Accountabilities And Decision Ownership
Review the loyalty requirements, specifications, and technical design documents to ensure adherence to design quality and coding standards
Design and implement acceptance tests for user and technical stories
Test and validate the loyalty solution against user story and technical story acceptance criteria, leveraging automation where possible
Debug tests and provide corrective actions to software engineering
Identify, record, and monitor testing bugs
Track quality assurance metrics, such as defect density and early life incidents
Estimate, prioritize, plan, and coordinate testing activities
Manage incidents and problems as level two and level three support
Suggest improvements to user stories and UX
Core Competencies, Knowledge, Qualifications & Experience
Technical design assessment and evaluation
End-to-end solution and software test design, execution, and validation, with management of testing scenarios across teams / capabilities
Unit, integration, smoke and static code analysis testing
Architectural element testing e.g. APIs
Performance and security testing
Automated testing and tools e.g. Selenium
Code reviewing
Test report creation
Software incident and problem management
Continuous integration and continuous delivery methodologies and tools
DevOps culture, processes, and tools
Expertise in multiple programming and mark-up languages, such as HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python
Competent working with cloud-native architectures, including public cloud PaaS/ IaaS, micro-services architectures, APIs
Strong creativity, analysis, and problem solving skills and ability to learn new methods and processes
Strong relationship building, persuasion, and collaboration skills that drives effective constructive feedback and support
Strong written and verbal communications skills, with the ability to distil difficult technical concepts into simple and actionable practices
Strong time-management skills, with the ability to juggle multiple balls, and comfortable working under pressure
Willingness to track, assess, and incorporate practice and technology developments into day-to-day working
Good understanding of the business capability / user journey, wider organizational goals, and desired product business outcomes
Understanding of both the current Telecommunications and digital services market and emerging business and technology trends
Must have technical / professional qualifications:
Bachelor’s Degree in Computer Science, Information Systems or other related field
At least 3 years relevant work experience of with two or more years is in software quality assurance, testing, programming and/or systems analysis
Experience of software QA methodologies, tools, and processes, with experience writing and executing comprehensive test plans and cases
Experience of automated testing tools and scripting
Experience working with agile methodologies, such as Scrum, Kanban,
Experience working with multiple programming and markup languages, such as HTML, CSS, JavaScript, Java, Ruby, SQL, XML, JSON, YAML, and Python, and paradigms such as object-oriented-, even-driven-, procedural-, functional-, and declarative programming
Strong knowledge of software architecture principles
Experience working in cloud-native environments
Professional experience and knowledge of the Telecommunications industry preferred
Certified Scrum Developer (CSD) preferred
Competency in UX principles and practices preferred
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
