Security Operations Center Ass
BACKGROUND
UN in Tanzania employ over 1,400 personnel countrywide in 20+ Duty Stations. As a mandatory Security Risk Management (SRM) measure in Tanzania the United Nations operate a UN Security Communications System for voice and data communications, consisting of wireless (4G, UHF, VHF, HF, Satellite), the land line telecommunication (telephone, IP) the electronic Travel Advisory Application (eTA-App) with its international messaging function and agency specific warden messaging systems.
The accountability for operation and maintenance of the common Security Communications System (SCS) lies with the UNDSS Security Advisor (Security Policy Manual). The infrastructure is funded by the Locally Cost Shared Security Budget (LCSSB). It consists of
• A 24/7 Security Operations Center (SOC) in Dar es Salaam,
• VHF repeaters outside the capital city, linked to the SOC via Internet Provider (IP)
• IP based tracking and messaging services/applications
Radio Rooms and/or VHF repeaters, operated by personnel of Agencies, Funds and Programmes for their individual operational purposes (i.e. agency specific mission tracking, premises security etc.) will be linked to the common SCS and follow the same Standard Operating Procedures (SOPs).
DUTIES AND RESPONSIBILITIES
In this section list the primary responsibilities of the position (Typically five). As needed add additional context below the responsibilities. Tip: Focus on what the job entails not how to do the job.
- Monitor all radio communications, including tracking of UN vehicles and staff movements, to ensure efficient, 24-hour coverage of Security Communications;
- Collect, compile, disseminate and broadcast security and safety related information on behalf of the Designated Official/Security Advisor;
- Use UNDSS IT-tools and apps for travel monitoring and emergency notifications (TRIP, UNSMIN, ETA etc.)
- Disseminate other security related communication through the available electronic channels incl, personal messaging (PM) services and APPs;
- Conduct regular communications checks and keep track of participation, filing weekly compliance reports
- Coordinate and support the implementation of emergency- and contingency plans and operations of agency specific warden systems;
- Routine- and incident reporting to the UNDSS Security Advisor as per Standard Operating Procedures (SOPs)
- Implement all other SOPs for the United Nations Security Communications System in Tanzania;
- Support operability, repair, maintenance, and inventory of common SCS-equipment;
- Support UNDSS-led training of UN personnel in the use of emergency telecommunications equipment and tools;
- Management of UN ground passes (“UN-ID”), staff counts and lists of personnel;
- Other tasks related to Security Communications as instructed by the UNDSS Security Advisor;
COMPETENCIES
Core
Innovation
Ability to make new and useful ideas work
Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations; quickly learning the use of new technical equipment and software tools;
Leadership
Ability to persuade others to follow
Level 2: Takes charge of incident communication, supports and advises staff in crises situations and decides quickly on emergency notifications and further steps as per SOP
People Management
Ability to improve performance and satisfaction
Level 2: Takes ownership of responsibilities; Applies her/his experience in the SCS training of UN personnel, thereby constantly improving effectivity of emergency telecommunications;
Communication
Ability to listen, adapt, persuade and transform
Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity
Delivery
Ability to get things done while exercising good judgement
Level 2: Meets goals and timelines for delivery of products or services;
Technical/Functional
Emergency Response and Coordination
Competency Definition
Level 2: Execute & Learn: Perform defined tasks
Knowledge Management
Competency Definition
Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work
Relationship Management
Competency Definition
Level 2: Execute & Learn: Performs defined tasks efficiently and deepens knowledge of area of work
REQUIRED SKILLS AND EXPERIENCE
Education:
Secondary Education, Certificate in Radio operating field is desirable and University Degree in related field is an asset
Experience:
- Minimum 4 year, UN, NGO or Government experience required; experience in the operation and maintenance of radio- and IT equipment is an asset;
- Good general geographic knowledge of the country; work experience in locations with UN duty stations outside Dar es Salaam is an asset;
- Excellent inter-personal and oral communication skills;
- Excellent computer literacy and skills (MS office, internet browsers, smart phone apps – IOS & Android),
- Experience in the use of GPS applications such as Google Maps, Google Earth and use of GPS devises would be an asset
- Ability to work with minimum supervision, with efficiency, competency and integrity
Language Requirements:
- Proficiency in written and oral English. Working knowledge of other UN language desirable. Knowledge of local (Swahili) language is essential
Other:
- Non-Smoking environment
- Willingness to work night shifts and overtime as required by security operations;
- Willingness to travel within the country as required by security operations;
DISCLAIMER
Important applicant information
All posts in the GS categories are subject to local recruitment.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Workforce diversity
UNDP is committed to achieving diversity within its workforce, and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply. All applications will be treated in the strictest confidence.
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Closing Date: 2020-07-03
