Expert Volunteer Management Policy Reform Specialist
Location of Assignment: Pemba (Chake Chake and Wete Town Councils)
Proposed Level of Effort: 3 weeks
Anticipated Start Date: late March 2019
Objectives of the Assignment
The main objective of this assignment is to assist Local Government Authorities in Pemba to evaluate their solid and liquid waste collection, disposal and recycling’s policies, bylaws, regulations and resources, draft service improvement plans, propose funding mechanisms to improve the delivery of solid waste collection and disposal, as well as the recycling of the same and to recommend follow-on volunteer assignments in these areas .
The Tanzania Enabling Growth through Investment and Enterprise Program (ENGINE) is a four-year USAID-funded Feed the Future Tanzania activity that aims to streamline and enhance many of the regulatory, informational and financial channels that encourage domestic and foreign investment in the southern mainland agricultural regions of Mbeya, Morogoro, and Iringa, and in Zanzibar.
ENGINE works at the district Local Government Authority (LGA) level, using a broad-based approach to engage with district councils, private sector associations, business development service providers, financial institutions and small and medium enterprises. The program’s activities are divided into three main components:
Implement policies for growth. Build the capacity of the private sector to effectively dialogue with the government to set the policy agenda and improve the capacity of the public sector to implement policies.
Equip businesses for growth. Strengthen SME capacity and foster the growth and capacity of a sustainable market for business development services (BDS) in Tanzania.
Access to finance for growth. Broaden access to finance for small and medium-sized enterprises (SMEs) in all sectors, especially women and youth entrepreneurs and those working within agricultural value chains (excluding primary producers), to facilitate increased business viability, growth, and investment.
The Local Government Reform Program (Tanzania mainland) and Decentralization by Devolution (in Zanzibar) are key national Government development initiatives, and acknowledges that well-functioning Local Government Authorities (LGAs), with a clear mandate to facilitate broad-based growth and to improve service delivery to all communities, must be supported. However, these processes are incomplete, and LGAs often lack the resources or technical tools to implement them to have a positive impact on the business sector.
Local Government Authorities are responsible for the collection and disposal of solid and liquid waste. They frequently charge fees or taxes to provide these services, and often use commercial vendors as sub-contractors to assist with service delivery. As in many countries, the issue of solid waste collection and disposal is one of extreme interest to community members and therefore local governments, as poor performance in this area can have adverse effects on sanitation, disease control, public health, hazardous materials, environmental quality of life issues such as odor, appearance, animal control, and more. These factors, in turn, can have adverse impacts on the business environment (viability, profit, etc.) and the investment climate.
Local Government Authorities (LGAs) in Pemba often lack resources to effectively collect and dispose of solid and liquid waste, including trash, food waste, vegetation (green waste), and hazardous materials, and to recycle waste, and business customers receiving solid waste removal services report significant problems. Existing waste management/disposal and recycling policies, by-laws and existing regulations require review and reform. Additionally, two LGAs, Chake Chake and Wete need capacity building in solid waste collection technics, garbage fees collection strategies, recycling of solid waste and proper handling liquid wastes.
The Expert Volunteer will complete the following tasks:
A. Attend an orientation meeting with ENGINE Program staff;
B. Accompanied by the relevant ENGINE staff, attend an introductory meeting with the Local Government Authority’s leadership and technical staff to discuss the Expert Volunteer assignment and to review its objectives;
C. Facilitate a consultation workshop with a solid waste, liquid waste and recycling technical working group (comprised of public and private sector individuals) to elicit their input/feedback on the prioritization of tasks to achieve rapid results in evaluating relevant policies, bylaws, regulations, and fees. And to provide information on training needed on best practices in solid and liquid waste management, landfill management, and recycling, and to propose improvements to create a strengthened business-enabling environment;
D. In consultation and collaboration with technical working group;
o Review solid waste, liquid waste and recycling policies and practices and propose reforms to the same.
o Engage private sector stakeholders in a public private dialogue (PPD) to explore options for improving private sector participation in solid and liquid waste, and recycling operations and management. Such options could include investigating external funding for capital equipment (trucks, scales, etc. through public private partnerships (PPPs), leasing or equipment loans) and capacity building for for-profit, private companies or Community Based Organizations (CBOs), including efforts to promote a market for local users of recyclable raw materials who can add value by turning these recyclables into value added products, as well as firms interested in composting for agricultural purposes.
o Prepare a Solid and Liquid Waste, and Recycling Service Improvement Plan that proposes next steps to implement strengthening of the business enabling environment through improved waste and recycling management and by increasing the capacity of Community Based Organizations involved in garbage collection;
o Analyze LGA solid & liquid waste, and recycling revenues versus related LGA expenditures, and make specific bylaw, regulatory and fee level recommendations related to budget changes and funding sources to implement the above-mentioned Service Improvement Plan, including such options as external grant funding, PPPs, and evaluating landfill fees based on tonnage rather than a flat per trip fee, to create incentives to divert recyclable and compostable waste from landfills;
E. Write a Final Report summarizing findings, recommendations and conclusions related to the assignment and including the impact on women and youth, as well as a discussion of the LGA’s solid and liquid waste, and recycling-related organizational development challenges and proposed solutions;
F. Provide exit debriefings to LGA leadership (including the local technical working group), ENGINE, USAID and other relevant anchor institutions/key stakeholders, including LGA’s organizational development challenges and proposed solutions.
The Expert Volunteer will submit the following deliverables:
Minutes/notes of the meetings/training/workshops described in Tasks B, C, and D above and other project meetings.
Documents developed with the technical working group (Task D above):
a. Written description of LGA solid waste and recycling services, procedures, systems and fee structures;
b. Minutes and participant lists for PPDs regarding solid and liquid waste and recycling;
c. Solid & Liquid Waste and Recycling Service Improvement Plan and Action Plan;
d. Solid Waste and Recycling financial policy Recommendations (Revenue and Expense arrangements);
e. List of solid waste and recycling policies needing reform and possible reform proposals.
Expert Volunteer will share draft report to the LGA management for clearance and approval
The Expert V olunteer will then submit a Final Trip Report to the ENGINE Program that includes the following sections:
C. Findings, Conclusions, and Recommendations related to the Local Government Authority’s needs in the area of solid and liquid waste and recycling management and policy;
D.Discussion of assignment objectives, with particular reference to women and youth, and how they were met or why they were not met.
Additionally, the Expert Volunteer will provide exit debriefings (Task F above).
Expert Volunteer Qualifications
The ideal Waste Management Specialist Expert Volunteer will have the following skills and qualifications:
• 5+ years of experience working within local government, preferably with a role in drafting, reviewing/reforming, and implementing policies;
• Experience with public policies related to solid and liquid waste and recycling management;
• University degree in sanitation (solid and liquid waste) management, engineering, policy, public administration, or another relevant field;
• A proven track record of organizational development;
• Experience in stakeholder engagement, consultation, and facilitation;
• Training skills, including participatory training in group settings. Training and consultation experience utilizing a translator or interpreter is an added plus;
• Self-motivated, proactive, detail-oriented, mature, professional team player, who is a strong people/person and communicator, with good inter-personal skills;
• Ability to address issues, challenges, questions, and concerns in a professional, respectful, logical, and timely manner;
• Works well in a multi-cultural setting;
• Well-developed writing skills in English and the ability to express one’s self clearly and concisely;
• Good computer skills in MS Office.
Illustrative Assignment Schedule
Note: This sample assignment schedule is illustrative of a three weeks field assignment with ENGINE to undertake this assignment. The timeline will be adjusted to reflect the Expert Volunteer’s availability, specific project and agency timing, and overall project needs.
Late March 2019 Arrive in Tanzania
TBD Orientation meetings with ENGINE staff for an overview and discussion of the assignment objectives and process.
TBD Travel to Zanzibar and meet region-based ENGINE staff
TBD Travel to Pemba with ENGINE Staff
TBD Meet Officer In charge Pemba and Local Government Authorityleadership and technical working group to discuss the assignment objectives and schedule
TBD Complete assigned project tasks (review solid and liquid waste and recycling policies, evaluate baseline service levels, consult with private sector and public-sector waste and recycling service providers and Community Based organizations engaged in garbage collection and draft service improvement plans based on the findings)
TBD Facilitate a workshop with public and private sector stakeholders (PPD) and to explore options for policy, budget, and service changes to improve service delivery in solid & liquid waste management
TBD Incorporate workshop feedback and finalize policy recommendations, budget recommendations, and share with solid waste working group
TBD Write the Trip Report and provide an exit debriefing to Local Government Authorities and Officer in Charge Pemba for approval
TBD Provide the Final Solid & Liquid Waste and Recycling Service Improvement Plan and Action (Report summarizing findings, recommendations and conclusions as well as action plan)
TBD Travel to Dar Es Salaam and provide exit debriefings to ENGINE/USAID
Mid-April 2019 Leave Tanzania
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Expert Volunteer: Private Sector Development Volunteer Expert
Location of Assignment: Mufindi, Kyela and Kilosa TCCIA’s District Chapters
Proposed Level of Effort: 6 weeks (2 weeks in each district chapter)
Anticipated Start Date: Immediately
Objective of the Assignment
Facilitate an institutional/organizational needs assessment of the TCCIA district chapters performances through identifying strengths and gaps. Provide recommendations for improvement in order to enhance organization/operational capacity and sustainability.
The Tanzania Enabling Growth through Investment and Enterprise Program (ENGINE) is a four-year (2017 – 2020) USAID-funded Feed the Future Tanzania activity awarded through contractual mechanism that aims to streamline and enhance many of the regulatory, informational and financial channels that encourage domestic and foreign investment in the southern mainland agricultural regions of Mbeya, Morogoro, and Iringa, and in Zanzibar.
ENGINE works at the district Local Government Authority (LGA) level, using a broad-based approach to engage with district councils, private sector associations, business development service providers, financial institutions and small and medium enterprises. The program’s activities are divided into three main components.
Implement policies for growth . Build the capacity of the private sector to effectively dialogue with the government to set the policy agenda and improve the capacity of the public sector to implement policies.
Equip businesses for growth . Strengthen SME capacity and foster the growth and capacity of a sustainable market for business development services (BDS) in Tanzania.
Access to finance for growth . Broaden access to finance for small and medium-sized enterprises (SMEs) in all sectors, especially women and youth entrepreneurs and those working within agricultural value chains (excluding primary producers), to facilitate increased business viability, growth, and investment.
Tanzania Chamber of Commerce Industry and Agriculture (TCCIA) is a member-based organization for private sector which has offices in all regions of Tanzania Mainland. All Regional chambers are semi–autonomous and their overall objectives are:
a. To unite all members of the business community in the respective region,
b. To act as an instrument of the members in dialogue with the government and parastatals on broad issues of macro and micro social economic policy.
c. To formulate and uphold the highest standards of business ethics.
d. To promote, coordinate and protect commercial, industry and agriculture interest in Tanzania mainland for TCCIA members.
e. To foster social unity within and to promote the welfare of the commercial, industrial and agricultural community.
f. To promote and support legislation that eliminates bureaucratic impediments or regulations that adversely affects the interests of commerce, industry and agriculture.
TCCIA district chapters, for instance in Mufindi, Kyela and Kilosa, have many inactive members. Normally, a member who failed to pay his/her subscription fee for more than three years is counted as an inactive member. Due to this, TCCIA chapters have failed to attain their objectives mentioned above. For example, in the Mufindi TCCIA, only 14% of its members are active (pay their fees on time) whereas in Kilosa, TCCIA has no formal membership organization so far. In addition, the Kyela TCCIA has an active membership though there is a challenge of leadership performance.
TCCIA aims to have an enabling business environment for its members and non-members through several activities which are:
i. Lobbying and Advocacy to the Public sector through Public Private Dialogue (PPD) regarding the change of policies which are hurdles to its members and business community.
ii. Capacity building to its members by providing trainings in collaboration with other stakeholders like the higher learning institutions
iii. To link its members with financial institutions for increasing TCCIA members’ capital.
iv. To link members with domestic and international markets for TCCIA members’ products.
v. Run a Business Information Centre (BIC) where some services are provided such as Internet services, printed materials for information and education, business registration, provision of Certificates of Origin for exporting products and secretarial services.
District TCCIA Chapters experience challenges concerning organization/operational management due to the lack of sustainable source of funds and lack of marketing strategy skills which lead to poor organizational performance. Most TCCIA revenue depends on the membership fees. There has been a decline in number for recruited members, and several members have dropped their membership. This affects the financial stability of the organizations, which leads to poor performance of the Organizations.
Therefore, the emerging situation facing TCCIA district chapters calls for technical support from ENGINE which would improve the organizational performance and sustainability
The Expert Volunteer will be required to accomplish the following tasks;
a. Organizational Assessment
b. Conduct SWOT analysis
c. Institutional performance appraisal
d. With the objective of becoming financially stable with a large member base, develop an efficient membership recruitment system , member retention strategy and membership fee structure.
e. Design and test a tool that will be used to maximize subscription collections and reduce cost of operations.
f. Develop marketing strategies which enhance TCCIA to be competitive in promoting the business environment;
g.Provide capacity building to address the operational management gaps that have been identified and document those that require additional time and/or resources to be addressed;
h. Establish an information and communication strategy that will ensure membership satisfaction and reduce cost, increase revenue and promote an enabling business environment;
i. Build organizational capacity on policy agenda identification, analysis, consultation and advocacy for reform through dialogue.
j.Develop a tool which will be used to promote networking with other business chapters and used as an advertising method for members’ business and information-sharing (markets/ opportunities) with other chambers in other countries.
Inception Report and Work Plan
Capacity Building Report
Draft report with strategic recommendations for promoting membership recruitment, information/communication, maximize subscription collection and revenue sources. This must be submitted to TCCIA district chapters for discussion and concurrence.
Final Report with recommendations to be submitted to respective TCCIA management teams for acceptance and approval. Then submitted to ENGINE
T he Expert Volunteer will conduct debriefing meetings to TCCIA chapters and ENGINE-Dar Office/USAID.
Qualification of the Expert Volunteer
• 5+ years of experience working within a Chamber of Commerce in operational management, marketing and economic management, information and communication for networking and advocacy;
• A minimum of University Degree in Business Administration, Project/Development Planning and Management, Economics, Agri-Business and/or Industrial Development. Master’s degree and above is an added advantage.
• An innovative and creative professional with experience in membership recruitment and retention
• Stakeholder engagement skills, especially networking and linkages.
• Lobbying and Advocacy skills
• Well equipped with computer skills especially Excel, Word and Publisher.
• Report writing skills
• Knowledge on how TCCIA operates in Tanzania and proven experience in similar assignments in Tanzania will be an added advantage.
• Works well in a multi-cultural setting
• Experience in stakeholders’ engagement, consultation and facilitation
• Capacity building needs assessments, and the preparation of management/administrative documents, systems and tools.
• Fluent in the English language, with knowledge of Swahili will be an added advantage.
Illustrative Assignment Schedule
Note: This sample assignment schedule is illustrative of a six-week field assignment with ENGINE to undertake this assignment. The timeline will be adjusted to reflect the Expert Volunteer’s availability, specific project and agency timing, and overall project needs.
March – April 2019 Arrive in Tanzania
TBD Orientation meetings with ENGINE staff for an overview and discussion of the assignment objectives and process.
TBD Travel to Iringa meet with Regional representative to prepare assignment schedule and travel to Mufindi, Kyela and Kilosa TCCIA Chapters
TBD Meet TCCIA Management to discuss the assignment objectives, schedule, and approach.
TBD Conduct organization assessment using different methodologies such as interview leaders and member, review their documentation such as financial and audit reports, membership data base and strategic plans
TBD Conduct SWOT analysis with TCCIA management
TBD Conduct Organizational Performance appraisals
TBD Preparation of assessment, SWOT analysis and performance appraisal report
TBD Conduct capacity building events for TCCIA management
TBD Debriefing at ENGINE Dar office
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