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Tigo Pesa is an SMS-based money transfer system that allows individuals to deposit, send and withdraw funds via mobile phones
| Transaction Range | Transaction Type and Customer Charge | ||
|---|---|---|---|
| Minimum(TSh) | Maximum(TSh) | Transfer to other Tigo Pesa Users | Withdrawal from Tigo Pesa |
| 200 | 999 | 10 | N/A |
| 1,000 | 1,999 | 25 | 500 |
| 2,000 | 2,999 | 35 | 500 |
| 3,000 | 3,999 | 50 | 500 |
| 4,000 | 4,999 | 75 | 600 |
| 5,000 | 9,999 | 100 | 750 |
| 10,000 | 19,999 | 250 | 1,200 |
| 20,000 | 29,999 | 350 | 1,350 |
| 30,000 | 39,999 | 350 | 1,500 |
| 40,000 | 49,999 | 350 | 1,750 |
| 50,000 | 99,999 | 500 | 2,000 |
| 100,000 | 199,999 | 600 | 2,500 |
| 200,000 | 299,999 | 800 | 3,500 |
| 300,000 | 399,999 | 1, 000 | 4,500 |
| 400,000 | 499,999 | 1, 250 | 5,500 |
| 500,000 | 599,999 | 1,500 | 6,000 |
| 600,000 | 699,999 | 1,800 | 6,250 |
| 700,000 | 799,000 | 2,000 | 6,500 |
| 800,000 | 899,999 | 2,250 | 6,750 |
| 900,000 | 1,000,000 | 2,500 | 7,000 |
| 1,000,001 | 3,000,000 | 4,000 | 7,000 |
How much will it cost me to send a registered Tigo Pesa user?
Tigo Pesa rates for sending money to a registered user will depend on how much you wish to send. For instance, while it will only cost you TSh 10 to send between a minimum of TSh 200 and a maximum of TSh 999, sending amounts past TSh 1,000 up to TSh 1,999 will cost TSh 25.
How much will it cost to Withdraw from an Tigo Pesa Agent / ATM and the maximum withdrawal?
Registered Tigo Pesa users can withdraw money sent to them from any Tigo Pesa Agent. The minimum withdrawal amount Tigo Pesa users can withdraw from Tigo Pesa is TSh 1,000.
How much is the minimum balance a user needs to have in their account before sending money?
You need to add transaction fees to the actual amount you wish to send in order for it to get through. For example, to send TSh 4,000 to a Tigo Pesa user you will need to top up your Tigo Pesa account with at least TSh 4,075 since it will cost TSh 75 to transfer.
How much is the suggested minimum balance a user needs to have in their account before sending money?
This is the minimum amount Tigo Pesa users need to have to ensure the amounts they send remain the same when withdrawn at a Tigo Pesa Agent. As such, this includes both costs for sending and withdrawing money from an agent. For instance, for TSh 4,000 to reach a registered user in hand you will need to have a minimum balance in your Tigo Pesa account of TSh 4,675 that is TSh 75 for sending and TSh 600 for withdrawing at a Tigo Pesa Agent.
How much is the suggested amount to send?
This is the amount to the users needs to send to the receiver inclusive of the Tigo Pesa Agent withdrawal costs, so that the amount remains same after withdrawing from an Tigo Pesa Agent. For instance, you decide to send TSh 4,600 then the other person receives TSh 4,000 after TSh 600 is levied as Tigo Pesa Agent withdrawal charges.
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