Job Overview
Digital Sales Manager; Merchants
NMB Bank PLC
Full Time
NMB Bank PLC
Close to You
Job Location :
Head Office
Job Purpose:
Responsible for developing, monitoring, and supporting the growth of Digital sales focused on Merchant Payment solutions (MasterPass and TAnQr) by coordinating execution of the sales strategy across the zones and management and support of the Sales team and Digital products performance in line with the NMB Bank strategy.
Main Responsibilities:
Oversee the execution of Digital banking strategies across the zones to drive digital sales while ensuring the level of execution is in line with NMB Bank strategy.
Revenue planning and target setting of Digital products (Merchant Payments Qr) per Branch per zone.
Work with all functions of the bank including operations, sales & service to define and deliver end-to-end customer experience on Digital Banking.
Develop, propose, and communicate Key Performance Index (KPI’s) aligning with strategic direction of Digital banking business.
Monthly performance reviews of Digital sales across branches and zones.
Develop and coordinate supporting field teams
Coordinate product implementation between business; operations, technology and all third parties.
Oversee product feedback by marketing activities and competitors’ activities
Develop promotions, campaigns and manage the projects to launch into the live environment together with stakeholders.
Knowledge and Skills:
Broad understanding of Alternative Channels
Wider understanding of the MSE/SME market dynamics
Proven strong interpersonal and stakeholders’ management skills
Proven ability of analysis and reporting.
Project management Skills.
Strong Microsoft Office skills
Strong communication, presentation, and negotiation skills.
Qualifications and Experience:
Bachelor’s degree or its equivalent in Business Administration, Banking, Finance, Computer Science or Business-related fields.
Minimum of 3 years’ experience in the banking industry, Microfinance Institutions, Mobile Network Operator (MNO) specifically managing Agent/Merchant relationships.
Prior exposure to Field team Management or FMCG operations /indirect sales/Vendor support management/ would be an added advantage.
Digital Sales Manager; Merchants Job Opportunity at NMB Bank PLC
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
Job opening date : 30-Dec-2022
Job closing date : 20-Jan-2023
