Guide to ‘Tigo Pesa Transaction Charges

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Tigo Pesa is an SMS-based money transfer system that allows individuals to deposit, send and withdraw funds via mobile phones

Tigo Pesa Transaction Charges
Transaction Range Transaction Type and Customer Charge
Minimum(TSh) Maximum(TSh) Transfer to other Tigo Pesa Users Withdrawal from Tigo Pesa
200 999 10 N/A
1,000 1,999 25 500
2,000 2,999 35 500
3,000 3,999 50 500
4,000 4,999 75 600
5,000 9,999 100 750
10,000 19,999 250 1,200
20,000 29,999 350 1,350
30,000 39,999 350 1,500
40,000 49,999 350 1,750
50,000 99,999 500 2,000
100,000 199,999 600 2,500
200,000 299,999 800 3,500
300,000 399,999 1, 000 4,500
400,000 499,999 1, 250 5,500
500,000 599,999 1,500 6,000
600,000 699,999 1,800 6,250
700,000 799,000 2,000 6,500
800,000 899,999 2,250 6,750
900,000 1,000,000 2,500 7,000
1,000,001 3,000,000 4,000 7,000


How much will it cost me to send a registered Tigo Pesa user?
Tigo Pesa rates for sending money to a registered user will depend on how much you wish to send. For instance, while it will only cost you TSh 10 to send between a minimum of TSh 200 and a maximum of TSh 999, sending amounts past TSh 1,000 up to TSh 1,999 will cost TSh 25.

How much will it cost to Withdraw from an Tigo Pesa Agent / ATM and the maximum withdrawal?
Registered Tigo Pesa users can withdraw money sent to them from any Tigo Pesa Agent. The minimum withdrawal amount Tigo Pesa users can withdraw from Tigo Pesa is TSh 1,000.

How much is the minimum balance a user needs to have in their account before sending money?
You need to add transaction fees to the actual amount you wish to send in order for it to get through. For example, to send TSh 4,000 to a Tigo Pesa user you will need to top up your Tigo Pesa account with at least TSh 4,075 since it will cost TSh 75 to transfer.

How much is the suggested minimum balance a user needs to have in their account before sending money?
This is the minimum amount Tigo Pesa users need to have to ensure the amounts they send remain the same when withdrawn at a Tigo Pesa Agent. As such, this includes both costs for sending and withdrawing money from an agent. For instance, for TSh 4,000 to reach a registered user in hand you will need to have a minimum balance in your Tigo Pesa account of TSh 4,675 that is TSh 75 for sending and TSh 600 for withdrawing at a Tigo Pesa Agent.

How much is the suggested amount to send?
This is the amount to the users needs to send to the receiver inclusive of the Tigo Pesa Agent withdrawal costs, so that the amount remains same after withdrawing from an Tigo Pesa Agent. For instance, you decide to send TSh 4,600 then the other person receives TSh 4,000 after TSh 600 is levied as Tigo Pesa Agent withdrawal charges.

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