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Lubricants Sales Manager
Dar Es Salaam, Tanzania
Main Purpose:
- Is responsible for establishment and development of a Long term Commercial Relationship
with existing/new: - Distributors, and Wholesale Customers
- Lubricants consuming Firms / Companies / and Contractors
- Liaise with internal stakeholders (Business Support/Finance/Operations/Fellow B2B team
members) to ensure Customers are served well in accordance with Puma Energy standards - Primary role is to drive performance of Lubricants business, manage key processes to
ensure that all customers’ contractual & performance deliverables are achieved; which is
critical to the success of the offer implementation and sustainability
Knowledge Skills and Abilities, Key Responsibilities:
ROLES AND RESPONSIBILITIES:
1.Monthly Projection/forecast of:
- Lubricants products volume demand
oDetermining Existing Customers / Prospects volume demand
oAssessing and considering the impact of seasonality in volume projections
oExplain reasons for variances in budgeted volume against actual realized
volumes
oTrack stock movement – with Stock Account team
oConduct Periodical reviews to optimize stock availability vs performance - Liaise with Local/Regional Supply team to ensure adequate supply of Lubricants in the
market at all times (zero out of stocks) - Aligning Volume Projections to the overall Company business objectives.
2. Achieve:
- Monthly Sales Objectives as stipulated in the Goal Setting document (posted in
workday) - Customers acquisition targets
oOffer Preparations
oTender bidding documents preparations and submissions - Volume and Customer base Growth Objectives
- Gross margin targets (Profitability)
- Maintenance of effective professional business relationships with Customers and other
internal / external stakeholders
3. Coordinates/Prepare:
- Route to Market Plans and implementations
- New Lubes business development plans and opportunities
- Customer Support Initiatives:
oTotal Fuel management Offer
oTechnical Data Sheets, Products Specifications, and Labs testing
oStorage and dispensing facilities provisions
oWaste Oil disposals
oBasic Trainings - Internal Stake holders meeting to align Lubricants Prices, Margins, and Price
Changes in the Systems - Relevant Reports for Management consumption
- Marketing and Sales strategy; to promote business activities and grow sales of
Lubricants Sales to the B2B Customers base
4.Manage Distributors / Wholesale Customers
- Assist to set-up their volume budgets
- Align them with their Trading Terms & Conditions
- Set-up monthly and quarterly performance reviews
- Conduct Sales Team review meetings
- Determine the incentive structures for both Distributors and their Sales Team
- Ideally this Role is responsible for general business growth of business partners from Plans,
- Implementations, and tracking of results (Measurements and Evaluations)
5. Discuss and recommend Terms & Conditions of payments to management;
- Communicate the agreed terms to relevant Customers and follow up on
payments as per the agreement - Maintain effective administrative control of:
- KYC Processes / Documentation,
- Customer Contracts (Supply Agreements),
- Sales Procedures,
- Accounts receivables,
- Price Build-ups,
- Credit Policy: Payments terms, Credit Security, Credit Renewals, and Collections
6.Track Competitors activities in the Industry:
- Conduct marketing Intelligence to determine/undergo:
oSWOT Analysis outcomes
oSelling prices comparisons
oRoute to Market & Coverage strategies - Closely following-up on competitors offers and their Sales Proposition –
Opportunities to Improve - Track Performance of Parallel products (imports) and Counterfeits
Forge, through Industry Associations, demanding for better taxation regime; and level play
grounds for all players in Lubricants business
7.Perform / discharge any other company duties as and when such duties are assigned to this
SKILLS AND REQUIREMENTS:
Education & Experience:
- Tertiary Education preferably Chemical Engineering degree or equivalent
- 5 – 7 years’ experience in Oil/Gas industry in the country or outside Tanzania
- Proven experience in influencing executive/senior management around major
commercial decisions - 2 – 4 years’ experience in Key Account Management, Customer Services, and
Marketing - Exposure to Lubricants, Value Management, and Inventory control will be an
added advantage
Skills:
- Computer Skills (MS Office)
- Business Knowledge
- Fluent English
- Negotiation Skills
- Communication and Interpersonal Skills
Competencies: - Problem solving
- Strong leadership skills
- Strong interpersonal and group communication skills
- Conflict resolution and problem solving
- Goal oriented
- Ability to manage own schedule to achieve work efficiency and effectiveness
Key Relationships and Department Overview:
- Internal:
oLocal: Business Support/Finance/Operations/Fellow B2B team members
oRegional Lubricants Manager - External:
oDistributors,
oWholesale Customers & Resellers
oConsumers of Lubricants in different channels of the Economy namely
Mining, Transportation, Manufacturing, Construction, Agriculture &
Forestry, Public Admin, Food & Beverages, Tourism, Hotel &
Restaurants, and Others.
oRegulatory Authorities, Testing Laboratories, Marketing Agencies, - Research Institutions/agencies